I'm still waiting to see this issue fixed.

All my libraries are in MKV containers that played fine with the trial.

Hi,

sounds if your problem is isolated to your specific setup/systems/files.

do you use any third party Codec-packs on your systems?
what codecs (video and audio) are used in those MKV?

Br
Michael
Technical Support

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As previously stated I don't have any 3rd party codecs installed on my system by my own. As for the MKV, I posted the details previously so I guess you can have an idea, right ?

But then again it's not a matter of a special MKV compatibility issue : another PC with PDVD 10 Ultra play those files fine. But on that specific setup it fails to open them. Why ?

Thanks,

Julien

Just curious,

Did you install any other A/V related apps after PDVD?

Thanks to CS I had issues with Roxio Creator 2011 and PDVD 10 on my new HTPC

Completely wiping creator and PDVD then reinstalled PDVD and all is great.

I am even able to stream and watch a 38GB MKV with no issues.

Interestingly I have Nero 10 installed and Roxio 2011. Is there a compatibility issue ?

J.

Yes there is with Roxio and MKV!

Roxio Creator 2011 had it's own codec that were installed on my Windows systems, as Michael had mention.

Unlike VLC and XBMC self contained codec, Creator was messing with PDVD 10 codec.

You will have a fun time uninstalling Creator completely with CCleaner and manual delete but I managed and there is info and tools on there site how-to's.

I also uninstalled PDVD completely and reinstalled to to be clean and all is well finally.

I just installed Creator on my other PC with PDVD 8 but PDVD 8 doesn't play mkv so no issue. I only wanted it for file conversion and capture.

Good Luck!

Hello,
we are investigating this issue - we can see the same symptoms that are described by shadetree1

BR
Michael Technical Support

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Quote: Hello,
we are investigating this issue - we can see the same symptoms that are described shadetree1

BR
Michael

Thanks for the update!

Update 2429 fixes the issue. Good job.

Your saying update "2429" will let Roxio-2011 coincide with PDVD-10?

Right now, I can play MKV files with PDVD 10 on my system with Roxio 2011 installed, yes.

This issue has been solved with latest patch v2429:
http://forum.cyberlink.com/forum/posts/list/12207.page

Technical Support

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