Power2go trial download problem

jonnysbar

Newbie Location: Greece Joined: Dec 29, 2010 16:24 Messages: 1 Offline

Solved by

Dec 29, 2010 16:59

I am trying to download power2go trial, but everytime I choose language this pops up "This setup will perform an upgrade of ' '. Do you want to continue. I press yes and nothing happens. Please help !

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Dec 31, 2010 13:02

Hi,
sounds like another setup is started.
please contact CS team

thanks
Michael Technical Support

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Cap'n Kevin

Senior Contributor Location: Chebeague Island, Maine Joined: Dec 26, 2008 20:22 Messages: 2011 Offline

Dec 31, 2010 13:15

Hi jonnysbar,

I had a similar problem when trying Media Espresso latest version trial. Once the trial had ended....I couldn't get my original version of Media Espresso reinstalled. I got the same message as you described.

"This setup will perform an upgrade of ' '. Do you want to continue. I press yes and nothing happens.

Cyberlink Technical support sent a Cleaner program to eliminate any traces of the program and then all was fixed.

Just thought I would let you know that is probably all you need to correct the problem. They were very helpful to me.

Regards,

Kevin

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