Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
YouCam 365 (Annual Plan – 12 months)
Emmi [Avatar]
Newbie Joined: Aug 31, 2023 03:26 Messages: 2 Offline
[Post New]
hello
i subscibed for a year
i got an order information by email with a link to download the product without product key
i downloaded, sign in in my account but i still can't use full version of product
asks again pay
what's wrong?
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New]
Hello,

Since you purchased YouCam 365 subscription, there is no product key. To get your software, do this:

  1. Uninstall your current trial version of YouCam.

2. Download and install CAM (CyberLink Application Manager) here: https://www.cyberlink.com/downloads/application-manager/download_en_US.html

3. Sign in with your CyberLink account.

4. You will see on the Apps > Desktop tab YouCam 365, which you can install by clicking the "Install" button next to it.

Let me know if you have any problems.

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Emmi [Avatar]
Newbie Joined: Aug 31, 2023 03:26 Messages: 2 Offline
[Post New]
Quote Здравствуйте!

Поскольку вы приобрели подписку на YouCam 365, ключ продукта отсутствует. Чтобы получить программное обеспечение, сделайте следующее:

  1. Удалите текущую пробную версию YouCam.

2. Загрузите и установите CAM (Диспетчер приложений CyberLink) здесь: https://www.cyberlink. .com/downloads/application-manager/download_en_US.html

3. Войдите в свою учетную запись CyberLink.

4. На вкладке «Приложения» > «Рабочий стол» вы увидите YouCam 365, который можно установить, нажав кнопку «Установить» рядом с ним.

Дайте мне знать, если у вас возникнут какие-либо проблемы.

С уважением,
модератор YouCam


thank you. i don't have youcam365 in the download list in CAM
only download free but there is no youcam 365
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New]
Quote


thank you. i don't have youcam365 in the download list in CAM
only download free but there is no youcam 365


Hello,

Can you see it when you go to this page: https://membership.cyberlink.com/account/products

You should see "YouCam" under "Subscriptions". If yes, click the "Update Version" button.

If that doesn't work, I suggest you contact CyberLink support here: https://membership.cyberlink.com/support/customer-services.do

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Powered by JForum 2.1.8 © JForum Team