Hi

what OS language do you use?

Br
Michael Technical Support

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English

Hi,

can you please post your DXDIAG log file and list your installed Antivirus Software?

Thanks and Br
Michael Technical Support

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Quote: Hi,

can you please post your DXDIAG log file and list your installed Antivirus Software?

Thanks and Br
Michael

Hi,
I fixed it! Under Performance Option, visual effects tab I switched from "Adjust for best performance" to "Adjust for best appearance". Simple as that. Thanks for your quick replies, anyways.

Hi Khnver,

you mean in the settings for OS?

Br
Michael Technical Support

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Same issue here.
Language of OS is Italian (win7 enterprise x64).
AV is Symantec Endpoint Protection x64 (normally disabled).
The problem is related to aero.
No way to enable fonts and text in powerdvd 9 or 10.
Tried also "best appearence" and no luck.
There's another older thread plenty of this problems.
I'm obliged to use another player....
I think that the definitive solution is to change the link to aero visualization themes to the normal windows fonts, but is a Cyberlink problem.

Dear MArco,

sorry but I do no get your point.

can you please describe which setting you change where?

I use AERO here and have all fonts visible...

without information where you set some setting we can not reproduce the issue....

Br
Michael Technical Support

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I think that is hard to reproduce the issue. Aero is not enabled on my system.
I've tried to enable it several times: it said is enabled but aero themes (and settings) are grayed out and no way (I'm a good technician) to let it work. No problem in the aero troubleshooter. I'm administrator.
Looking at Khenver solution (best appearnce/best performance) in windows advanced settings doesn't solved that issue. All menus and fonts in powerdvd 10 are not visible. In powerdvd 9 only the "show infomation" during playback is completely black (no fonts). Same (in powerdvd 9) the moovie live window.
For my experience is an aero problem (btw aero is absolutely not important for my work) and powerdvd is the only software I own that uses aero to show menus and text.
Just reinstalled directx with the latest one (feb 2010) and reinstalled Catalyst 10.3.
My video card is a ATI 3650HD - Realtek Azalia sound card - 8GB unganged ram ddr2 - 6 HDD - os: win7 enterprise x64 italian.

hope this helps and thanks.

If you want to reproduce my error simply enable a classic theme instead of an aero one. PowerDVD 9 (and 10) are not able to display text in menus or in the info window without an aero theme enabled...

Hi Marco,

we reproduces this issue but I can not confirm any schedule when a fix can be released

Br
Michael Technical Support

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This seems somewhat similar in regards to the Windows Aero and Classic display with this topic:

Here is the link to the topic and Frosby disabled the automatic change from Aero to Calssic display when Power DVD was started and the problem vanished.

http://forum.cyberlink.com/forum/posts/list/10139.page
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Thanks Michael and Kevin.
I can only wait for a fix now and in the meanwhile I use another DVD player.
Unfortunately the Frosby's trick doesn't help (tried several times in the past). The problem is similar but not the same.
There are a couple of other threads with the same behaviour I have without workarounds.
Thanks to everybody.

Hello again,

just seen a patch about this issue for PowerDVD10.
Hope that the team is working on the same behaviour also on PowerDVD9 that has the same problem....

Correction...

this patch doesnt' solve the classic UI vs. AERO issue.....

The problem is still here