Hicham,
I don't have a support ticket. I find Cyberlink support a waste of time, so why go through the motions? Over and over, they don't seem to even understand what they're being told -- it may be a language thing, since English is clearly nt their native langauge, but that's what Cyberlink gives us to work with. It's so frustrating.
Attached is a screen capture of the problem. The M:\ drive is my internal BD optical drive, and this is a commercial BD.
To reproduce:
1) After playimng a video file (such as an mp4 or mkv saved from YouTube) from my hrad drive in PDVD_16,
2) If Iput a BD disc in my optical drive, then PDVD only shows the folder structure on the disc. It doesn't come up with a "Play" icon
3) This happens whether I leave PDVD open and insert the disc, or close PDVD first, load the disc and let it open PDVD. I still don't get a Play icon.
The only reliable way I've found to resolve this is to completely reboot my PC. That shouldn't be happening.
|
Filename |
PDVD_folders.png |
|
Description |
|
Filesize |
556 Kbytes
|
Downloaded: |
103 time(s) |