I'm curious if others have seen this problem, and know a way to resolve it.
For reference:
I'm running PDVD 16 Ultra version 16.0.1713.60 on Windows 7 X64. The optical drive is an internal LG BH16NS40 BD-Burner. The discs in question are original retail discs -- I don't have any copied discs. And the error comes up whenever PDVD is already running when I insert a disc in the drive. This has occurred on dozens of discs, so the problem seems to be in the software, not faulty discs.
I've tried completely uninstalling and reinstalling the software, but it doesn't solve the issue.
There are no firmware updates for the drive in question.
And I know I can log an issue with tech support, but I find them a long way from helpful (sorry, but it's true), so I thought I would try here first.
I'd really appreciate any responses.