I am having the same problem, except I am having an additional error message stating, that my TrueVision HD webcam is not on? As far as what I have read, when you open your YouCam, it's supposed automatically activate my webcam! I know that I have the driver software, because the driver states, Cyberlink Virtual WebCam Driver! But, my driver is under Sound, Video and Game Controllers? Also, I am not using nor have another program, that requires a webcam! Weird huh?