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I have had no success yet. I submitted a ticket with customer service, if they can't resolve I'm switching software.
I was able to resolve my issue. My laptop has two video cards in it. The built in card was disabled. Since the new update, Power Director is looking at my disabled card. I enabled it and it now works.
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I am having the same issue. Updated yesterday. Media files play fine in the preview windows, both my videos and stock files. As soon as I drop any of them into the time line, playhead jumps to the beginning and stops. No sound, no video, and no movement of playhead.
I've tried removing checks in hardware acceleration | uninstall/reinstall PD | rebooting computer. Nothing...
Is there a way to go back to a previous version of the software? I'm out of work with a deadline looming.
I have had no success yet. I submitted a ticket with customer service, if they can't resolve I'm switching software.
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Only guess I have is something unique with your IMG_8116 content, the after click play pic obviously shows you are in play mode in the preview window, just no play or play head advance. I've not seen this behavior prior, does it exist with say a timeline of the PD sample clips?
Jeff
Good Idea. I tried a sample Clip and get the same issue.
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Maybe attach a pic of your time for some clues or to try and replicate. Have the captured pic with play head location and clips selected that triggers the play head to the beginning of the project when space bar for playback is used.
Jeff
Here is a picture with the clip selected and then one showing after I click play.
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If a clip is selected and has played to the end, further play action will not advance the playhead. This occurs even if pref > Editing > "Switch to movie mode automatically..." is selected in your pref. This is different than prior PD21 version. This automatic switch does not appear to function correctly or like it used to, at least for me.
This post may help with a workaround: https://forum.cyberlink.com/forum/posts/list/119427.page#post_box_449826
If you apply this hack: https://forum.cyberlink.com/forum/posts/list/119517.page#450240 then the previous PD21 scrubber behavior should work and pref > Editing > "Switch to movie mode automatically..." appears to work again for this selected clip and playhead at the end issue with play advancing.
Jeff
Thanks Jeff,
I tried the hack, but the problem is even if i have a clip selected and hit play, the playhead returns to the beginning of the project and doesn't play. It is very strange.
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With the new update I am no longer able to just hit play and have the project play in the Preview Window. The PlayHead never moves. I can play videos indivually when clicking on them in the media tab. Am I missing a new way to preview my clips or is it a glitch? Thanks very much.
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