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Upgrade from 20 to 21 stalls after "Would you like to keep previous settings"
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Davemusic [Avatar]
Newbie Private Message Joined: Nov 30, 2020 18:53 Messages: 1 Offline
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Windows 10: Gets to same place every time, then stops. Have tried 'Run As Administrator'. Submitted this to Support Center as well. Photo attached. Ideas?
[Thumb - PowerDVD 21.jpg]
 Filename
PowerDVD 21.jpg
[Disk]
 Description
Hangs here every time
 Filesize
12 Kbytes
 Downloaded:
7 time(s)
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Hello,
Please help post your progress on this when you hear back for CyberLink.
Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:
Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do
Software technical issues:
https://membership.cyberlink.com/support/service/technical-support.do
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prevaljo [Avatar]
Member Private Message Joined: Oct 01, 2017 22:19 Messages: 73 Offline
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This sounds very much like the issues that PowerDVD20 had with changes in the way Microsoft insisted that software updates are managed. See this forum post for some background..

https://forum.cyberlink.com/forum/posts/list/82322.page
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