why is hdr kicking in after latest update eventhough the bluray iso i am playing is not hdr and most of my iso's are not playing with black screen.and only sound

Quote Build Info:

Version: PowerDVD 17

Build-Nummer: 2101

SR Nummer: DVD170829-04

Software Update Links:

ENU: http://www.cyberlink.com/downloads/support/powerdvd-ultra/patches_en_US.html

CHT: http://tw.cyberlink.com/downloads/support/powerdvd-ultra/patches_zh_TW.html

CHS: http://cn.cyberlink.com/downloads/support/powerdvd-ultra/patches_zh_CN.html

JPN: http://jp.cyberlink.com/downloads/support/powerdvd-ultra/patches_ja_JP.html

DEU: http://de.cyberlink.com/downloads/support/powerdvd-ultra/patches_de_DE.html

ITA: http://it.cyberlink.com/downloads/support/powerdvd-ultra/patches_it_IT.html

ESP: http://es.cyberlink.com/downloads/support/powerdvd-ultra/patches_es_ES.html

FRA: http://fr.cyberlink.com/downloads/support/powerdvd-ultra/patches_fr_FR.html

KOR: http://kr.cyberlink.com/downloads/support/powerdvd-ultra/patches_ko_KR.html

Patch Instruction

Updates PowerDVD 17 to build 2101
Install this patch to add support for Windows 10 Fall Creators Update.
Note: This patch is not for PowerDVD Live subscribers, OEM versions, or versions purchased via Steam.

Versionshinweis

• Adds support for Windows 10 Fall Creators Update platforms.


• Adds media casting support for Apple TV 4.


• Resolves the device not found issue for media casting if the Chromecast device's name contains specific characters.


• Minor bug fixes.

Has anyone else had problems installing theis patch? It sticks at 14-16% with me, and I have to terminate the process in task manager.

I have Ultra version 1808.60, bought as previous version from Cyberlink (not OEM etc.) and upgraded by purchases from Cyberlink direct.

Program advises me to upgrade when opened; I download the downloader prog which fetches the patch. When run the patch decompresses the files and commences upgrade. This sticks at about 14-16% and I have to terminate it using task manager.



I haven't found any other reference to this problem. Am running latest Windows 10 creators edition on a newish PC with plenty of resources free.



John

Hi,

Please contact the technical support for this.

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp