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Do I need PowerDVD17Agent.exe on windows startup ?
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x7007 [Avatar]
Newbie Private Message Joined: Nov 28, 2014 01:09 Messages: 26 Offline
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What this service/File do ?



What happens when I disable it ?



I only watch bluray 3D movies, I don't need anything with network or sharing or from External USB devices.
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Pete 12 [Avatar]
Member Private Message Joined: Aug 21, 2012 09:07 Messages: 88 Offline
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Quote What this service/File do ?



What happens when I disable it ?



I only watch bluray 3D movies, I don't need anything with network or sharing or from External USB devices.




Yes, I want to know this too, I dont understand why support still did not answer this question !! Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!
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stevek
Senior Contributor Private Message Location: Houston, Texas USA Joined: Jan 25, 2011 12:18 Messages: 4663 Offline
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Why? Especially and exe?

It uses very little resources and just sits there until it is called.

Try removing it and let us know what happens

or

Contact Cyberlink's Tech Service to see if you get an answer. If so tell us what they say. .
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BoilerPlate: To posters who ask for help -- it is nice to thank the volunteers who try to answer your questions !
Anything I post unless stated with a reference is my personal opinion.
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triffid
Member Private Message Location: Prague, the heart of Europe Joined: Feb 04, 2017 06:33 Messages: 146 Offline
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I have it always disabled because I do not like any unnecessary processes running in the background.

This message was edited 2 times. Last update was at Aug 06. 2017 20:48

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Hicham_B [Avatar]
Senior Contributor Private Message Joined: Jun 09, 2015 04:02 Messages: 1347 Offline
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Hi,

The process is related to PDVD Home Media (DLNA), CyberLink Cloud synchronization, and PDVD Remote App control features. Disabling the process may affect the normal use of the above mentioned features.

Thank you all for your contribution.

Greetings,
Hicham Technical support:
EN: https://www.cyberlink.com/support/contact-support.jsp
DE: https://de.cyberlink.com/support/contact-support.jsp
FR: https://fr.cyberlink.com/support/contact-support.jsp
ES: https://es.cyberlink.com/support/contact-support.jsp
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x7007 [Avatar]
Newbie Private Message Joined: Nov 28, 2014 01:09 Messages: 26 Offline
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Thanks
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Pete 12 [Avatar]
Member Private Message Joined: Aug 21, 2012 09:07 Messages: 88 Offline
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This PowerDVD17Agent is after every reboot in my Event logs ; " C:\WINDOWS\SYSTEM32\MSVCR110.dll " with Application Error id=1000

Maybe someone in this forum has a solution for this error ..............? Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!
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x7007 [Avatar]
Newbie Private Message Joined: Nov 28, 2014 01:09 Messages: 26 Offline
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Quote This PowerDVD17Agent is after every reboot in my Event logs ; " C:\WINDOWS\SYSTEM32\MSVCR110.dll " with Application Error id=1000

Maybe someone in this forum has a solution for this error ..............?




What sound card do you have ?

What windows do you have ?



When does the error happens ? every windows restart ? even without opening powerdvd ?



Try to install all the visual basic installers from microsoft all x86 and x64 , there are many.



Visual C++ 2005 + SP1

Visual C++ 2008 + SP1

Visual C++ 2010

Visual C++ 2012

Visual C++ 2013

Visual C++ 2015

Visual C++ 2016
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Pete 12 [Avatar]
Member Private Message Joined: Aug 21, 2012 09:07 Messages: 88 Offline
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Hi, sound is a Realtek-driver on Win10 x64 ( latest build) , with a nVidia-card .

Yes, all these Visual C++ are installed.

This error appears in the event-log after every reboot immediately , so without starting PDVD17.

It also appears after de-activating the PDVD17Agent ............

I have no idea how to solve it ! Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!
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x7007 [Avatar]
Newbie Private Message Joined: Nov 28, 2014 01:09 Messages: 26 Offline
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Quote Hi, sound is a Realtek-driver on Win10 x64 ( latest build) , with a nVidia-card .

Yes, all these Visual C++ are installed.

This error appears in the event-log after every reboot immediately , so without starting PDVD17.

It also appears after de-activating the PDVD17Agent ............

I have no idea how to solve it !




Which version is your Realtek drivers and also the Nvidia ?



write here the full log you are getting. it could be many other things like Antivirus-Firewall and any software that mght causing it.
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Pete 12 [Avatar]
Member Private Message Joined: Aug 21, 2012 09:07 Messages: 88 Offline
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Event logs ; " C:\WINDOWS\SYSTEM32\MSVCR110.dll " with Application Error id=1000

Sound-driver ; Realtek 6.0.1.8224

nVidia-driver ; 22.21.13.8476

I dont believe its a driver-failure , MSVCR110.dll is making the error , according to the eventlog............. Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!
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I always disabled it because I do not like it running in background
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Gozeal12 [Avatar]
Newbie Private Message Joined: Apr 09, 2011 15:42 Messages: 1 Offline
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Quote This PowerDVD17Agent is after every reboot in my Event logs ; " C:\WINDOWS\SYSTEM32\MSVCR110.dll " with Application Error id=1000

Maybe someone in this forum has a solution for this error ..............?


I also have this issue.
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Pete 12 [Avatar]
Member Private Message Joined: Aug 21, 2012 09:07 Messages: 88 Offline
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Then what is wrong , or how can we solve it.............?? Do NOT GIVE UP!! CyberLink updates PDVD12 next month for solving these frustrating problem!!
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