Relax rytis2015 -

"Masks" have their own separate module now because they're separately keyframeable.

Select a clip - go to Designer > Mask Designer.

Cheers - Tony
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Quote Relax rytis2015 -

"Masks" have their own separate module now because they're separately keyframeable.

Select a clip - go to Designer > Mask Designer.

Cheers - Tony

Is there an easy way to restore all masks of clips in the project?

Actually I noticed that even the clips do not play normally in this new version. I am uninstalling it and going back to 11

Quote Relax rytis2015 -

"Masks" have their own separate module now because they're separately keyframeable.

Select a clip - go to Designer > Mask Designer.

Cheers - Tony

Oh, so you're opening a project made in a previous version and the masking you added is missing? Is that what you meant?

Cheers - Tony
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Quote Oh, so you're opening a project made in a previous version and the masking you added is missing? Is that what you meant?

Cheers - Tony

Yes, and all clips everywhere stutter - nothing plays smooth.

Whew, got the version 13 back - smooth video and masks are back. I'm only out $65 on the useless v15, but at least I'm back where I was 2 days ago, what a relief!

Quote Whew, got the version 13 back - smooth video and masks are back. I'm only out $65 on the useless v15, but at least I'm back where I was 2 days ago, what a relief!

PD13 is an excellent program, as is V15, however if it is within the allowed timeframe I imagine you can ask for a refund. I will mention that you didn't ask about performance, we might have been able to assist you in that regard. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Quote I just upgraded from 11 to 15, and all my old work plays different now, masks are gone, and I noticed the feature is not even available in the properties any more (the third "mask" tab is missing)

PD11 on two of your posts.

Quote

Quote Whew, got the version 13 back - smooth video and masks are back. I'm only out $65 on the useless v15, but at least I'm back where I was 2 days ago, what a relief!

PD13 is an excellent program, as is V15, however if it is within the allowed timeframe I imagine you can ask for a refund. I will mention that you didn't ask about performance, we might have been able to assist you in that regard.

Thanks! A refund would be nice, UNLESS they have identified this exact problem (mask incompatability+skipping video), are intending to fix it in the near future, and there is something really useful nea features in the 15. please let me know how I can get the refund if possible, without too much hassle.

Quote

Quote

Quote Whew, got the version 13 back - smooth video and masks are back. I'm only out $65 on the useless v15, but at least I'm back where I was 2 days ago, what a relief!

PD13 is an excellent program, as is V15, however if it is within the allowed timeframe I imagine you can ask for a refund. I will mention that you didn't ask about performance, we might have been able to assist you in that regard.

Thanks! A refund would be nice, UNLESS they have identified this exact problem (mask incompatability+skipping video), are intending to fix it in the near future, and there is something really useful nea features in the 15. please let me know how I can get the refund if possible, without too much hassle.

Rytis, if you just bought PD15, then you have some time to trouble-shoot it, but you will need to reinstall first. All versions of PD can coexist on the same machine, but only 1 can be open at any given time. Start a new thread with appropriate title, provide us with a dxdiag, and let us know what the file types are, or perhaps attach a 5-10 second sample. As for refunds, you need to go to customer support, we have no ability to assist with those types of issues. HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

Hi rytis2015 -

I can tell you that the difference in performance you've experienced between PDR15 & earlier versions (whichever one you have) is not a widespread problem.

I just built a dummy project in PDR13, involving multiple tracks, custom & standard masking, various PiP effects, keyframed opacity & overlays using 4K & 1080p clips with video bitrates of 50Mbps+. I saved the project then opened it with PDR15.

• Playback was no different in PDR15


• All masking, keyframing & PiP effects were present... exactly as I made them in PDR13

Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
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I figure sooner or later 13 will become obsolete like 11 did with windows upgrades (that's why I bought 13 couple years ago) while at the same time 15 will be fixed of any bugs, and I will just install it then. For now 13 is good enough. thanks.

Quote

Quote

Quote

Quote Whew, got the version 13 back - smooth video and masks are back. I'm only out $65 on the useless v15, but at least I'm back where I was 2 days ago, what a relief!

PD13 is an excellent program, as is V15, however if it is within the allowed timeframe I imagine you can ask for a refund. I will mention that you didn't ask about performance, we might have been able to assist you in that regard.

Thanks! A refund would be nice, UNLESS they have identified this exact problem (mask incompatability+skipping video), are intending to fix it in the near future, and there is something really useful nea features in the 15. please let me know how I can get the refund if possible, without too much hassle.

Rytis, if you just bought PD15, then you have some time to trouble-shoot it, but you will need to reinstall first. All versions of PD can coexist on the same machine, but only 1 can be open at any given time. Start a new thread with appropriate title, provide us with a dxdiag, and let us know what the file types are, or perhaps attach a 5-10 second sample. As for refunds, you need to go to customer support, we have no ability to assist with those types of issues.

I guess that's bad news for me, since those "not widespread problems" hardly get fixed. I have no idea why I had it, but since Barrythecrab mentioned both versions can be installed at the same time, maybe I will try to instal 15.

Quote Hi rytis2015 -I can tell you that the difference in performance you've experienced between PDR15 & earlier versions (whichever one you have) is not a widespread problem.I just built a dummy project in PDR13, involving multiple tracks, custom & standard masking, various PiP effects, keyframed opacity & overlays using 4K & 1080p clips with video bitrates of 50Mbps+. I saved the project then opened it with PDR15.

• Playback was no different in PDR15
• All masking, keyframing & PiP effects were present... exactly as I made them in PDR13

Cheers - Tony

Quote I guess that's bad news for me, since those "not widespread problems" hardly get fixed. I have no idea why I had it, but since Barrythecrab mentioned both versions can be installed at the same time, maybe I will try to instal 15.

I always have the FULL versions of PD, not "upgrades", so I am not 100% sure if the same applies to those types of downloads. I'm sure Tony knows! HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT

My full version is 11 I guess. Then I upgraded to 13 in 2015, and 15 just now. I guess in 2019 it will be version 17> I also wish that with upgrades they just check that you own the previous version (they actually have a record of it based on my email) AND JUST GIVE YOU THE FULL NEW VERSION - I see no difference whatso ever, in fact I wish I would have just paid the extra $5 for the full version.

Quote

Quote I guess that's bad news for me, since those "not widespread problems" hardly get fixed. I have no idea why I had it, but since Barrythecrab mentioned both versions can be installed at the same time, maybe I will try to instal 15.

I always have the FULL versions of PD, not "upgrades", so I am not 100% sure if the same applies to those types of downloads. I'm sure Tony knows!