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PHD7 Loast Face Tags from PHD6 Project
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ROBERT58 [Avatar]
Newbie Private Message Joined: Apr 17, 2010 23:43 Messages: 24 Offline
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I upgraded to PHD7 from PHD6 and just noticed that the Face Tags are no longer listed. How do I correct this issue? If I open the project file with PHD6 the Face Tags are still present.



I found the original files from the PHD installation and copied them to the PHD7 folders, however all of the names have 0 listed for the number of photos that have been face tagged.



How do I fix this issue as I have over 400 photos that Ihave spent time face tagging.

This message was edited 3 times. Last update was at Sep 17. 2015 22:23

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Hello Robert,

I concur. Disappointingly, exactly the same thing happened here surprised

So far, I haven't found a way to reinstate the face tags generated in PhD 6. I'll refer this issue to CL & perhaps they can advise.

PIX PhD CDR ADR DZ MVL PP Forum Moderator
PIX YouTube channel
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ROBERT58 [Avatar]
Newbie Private Message Joined: Apr 17, 2010 23:43 Messages: 24 Offline
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Thanks for confirming this issue. I will open a support ticket with CyberLink and escalate it on my end.
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ROBERT58 [Avatar]
Newbie Private Message Joined: Apr 17, 2010 23:43 Messages: 24 Offline
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It has been five days without a response from CyberLink on my support ticket.
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Robert,

I have also reported the issue, directly to the R&D team. I imagine it may take some time to investigate & correct. That's possibly what's occurred with your support ticket.

PIX PhD CDR ADR DZ MVL PP Forum Moderator
PIX YouTube channel
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