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PowerProducer "Final Output" page. PowerProducer:

- cannot save as a disc image ("Save as disc image" is greyed out)

- cannot save to a folder (when "Create a folder" is selected, returns error:

"Burning unsuccessful error code: e80070057 The parameter is incorrect"

- cannot burn to a disc (when "Burn to disc" is selected, returns error:

"Burning unsuccessful error code: e80070057 The parameter is incorrect"
after 30-40 minutes of not burning.

My system works to burn BD-R data discs in other software.

The two video clips play in PowerProducer's preview tab.

1. Operating system:
Windows XP Home Edition
Version 2002
SP3
Intel Core i7-2860QM CPU @ 2.50GHz
2.75 GB RAM
LG WH12LS39 Blu-ray burner in an OWC Mercury Pro enclosure, eSATA connection

2. Version of PP:
PowerProducer v5.5.3.2325 trial

3. SR number:
SR number PPD101129-01

4. Video source material:
two clips, both:
codec: H254 - MPEG-4 AVC (part 10) (avc1)
audio: MPEG AAC Audio (mp4a)
Quicktime clips, made by Quicktime Player on the Mac. I changed the extensions from .mov to .mpg.

5. A detailed step by step description of the problem:
- "Select Your Media" screen: select "Blu-ray disc", "BDMV", 25GB (which is the size of my disc), "16:9", select "Next"
- "Content" screen: import video files (from local hard disk), select "Title menu 1", select the two-up button style menu, select "Done", select "Next"
- "Final Output" screen:

select only "Create a folder", returns error:
"Burning unsuccessful error code: e80070057 The parameter is incorrect"

or

select only "Burn to disc" is selected, returns error:
"Burning unsuccessful error code: e80070057 The parameter is incorrect"
after 30-40 minutes of not burning.

6. Anti-virus solution installed on my PC:
none

7. Codec packs installed:
Not applicable with PowerProducer.

8. Other video editing programs installed - just in case there is a software conflict:
None. Only CyberLink Blu-ray Disc Suite, which has no video editing software.

9. Burning software installed:
LG Burning Tool, CyberLink Power2Go, CyberLink Blu-ray Disc Suite

10. Type of blank disk:
Optical Quantum BD-R 25GB
Verbatim BD-R 25GB

11. Background processes / programs running:
None.

12. dxdiag log file - attached
 Filename
Starnes_DxDiag.txt
[Disk]
 Description
DxDiag report
 Filesize
42 Kbytes
 Downloaded:
411 time(s)
[Thumb - Starnes_media_spex.gif]
 Filename
Starnes_media_spex.gif
[Disk]
 Description
Media specifications
 Filesize
35 Kbytes
 Downloaded:
208 time(s)
[Thumb - Starnes_Writing_In_Progress.gif]
 Filename
Starnes_Writing_In_Progress.gif
[Disk]
 Description
"Writing in progress" stalled at 18% for 30-40 minutes
 Filesize
52 Kbytes
 Downloaded:
227 time(s)
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peleus [Avatar]
Member Private Message Joined: May 10, 2012 11:53 Messages: 58 Offline
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Interesting issue. I have nothing on top of my head but by any chance, got any luck on this?
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I'm running Windows on a Mac using Parallels. Cyberlink replied that they don't support running their apps on virtual machines.
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