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PowerDVD 22 Need playlist update.
Gladgutten [Avatar]
Newbie Joined: Jul 13, 2023 08:19 Messages: 3 Offline
[Post New] Jul 13, 2023 08:23
Hi, just wonder when will you release a patch that fix the column problems in playlist.
There is no way to adjust the column width, like you can in the previous version.

Thanks

This message was edited 1 time. Last update was at Jul 13. 2023 09:03

Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Jul 13, 2023 20:40
Hello,

My guess is they don't view it as a "problem", but rather the updated design. Your best option would be to contact CyberLink about this and include screenshots that show why it is an issue for you. You can contact them here:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Gladgutten [Avatar]
Newbie Joined: Jul 13, 2023 08:19 Messages: 3 Offline
[Post New] Jul 14, 2023 14:25
Quote Hello,

My guess is they don't view it as a "problem", but rather the updated design. Your best option would be to contact CyberLink about this and include screenshots that show why it is an issue for you. You can contact them here:

https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator


Thanks for the information.
Odd, but why shall Cyberlink know my Windows 11 Serial Number?
Not that I would give it, but that does not sounds good.
JL_JL [Avatar]
Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline
[Post New] Jul 14, 2023 15:06
Quote Thanks for the information.
Odd, but why shall Cyberlink know my Windows 11 Serial Number?
Not that I would give it, but that does not sounds good.

Unfortunately CL web page is poorly organized, the SR under Windows 11 is the CL software SR, see this https://www.cyberlink.com/support/faq-content.do?id=2615

Jeff
Gladgutten [Avatar]
Newbie Joined: Jul 13, 2023 08:19 Messages: 3 Offline
[Post New] Jul 20, 2023 02:09
Answer from Cyberlink:

Regarding your ongoing concern with the PowerDVD 22 software.

After further checking with the engineering team, the new version of PowerDVD has adjusted the user interface and layout of the Playlist view, and to optimize the display of the playlist items and media information, the column width is fixed size in the current version.

For your concern about adjusting the column width in the playlist, we have escalated the suggestion of supporting adjusting the column width to our product team as a new version development reference.

Thank you for your report and feedback.
******************************************************

Hopefully, will the update patch be released soon.

But as they say it will be fix on the next version. Well, I am done with CL.

Second worst company when it come to customer service.

This message was edited 1 time. Last update was at Jul 20. 2023 10:32

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