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Are you referring to the generating of shadow files? I'm having problems with this, I import files into a project and expect the shadow files to be generating in the background but they are not, it stops after one or two.
If I uncheck then recheck the box in the options for generating shadow files it sometimes restarts it but more often it doesn't, sometimes the shadow files only generate after checking/unchecking the box several times, but only a couple of shadow files will be generated before it stops again.
Very frustrating, I didn't used to have this issue.
yes Roy we have same problem! I think so!
never happen to me after 10 years or more use PD!!! suddendly last month started when wanted to edit Namibia film! only a few with shadow (maybe 10) upon 300 or more!
suddendly yesterday I had an idea: i opend again PD14 I still have on my PC and put on the library some unshadow clips and guess: after some seconds all with shadow!!!!! also one long 6 minuts, as it was in any case. only PD14 couldn't accept Go pro files (problem of copatibility???9 and video made by my husband phone! with mine it was okay, mine and my husband one were in 4K!
and as on my film I am editing some clips when watching at TV was a little jumping I decided to edit some with PD14 then remplace on my film! and it's works! but of course this is not a realistic solution... but for now what I could find!
I wrote to tema technicain by describing what is happening and wrote me that is a problem they have to look as it's on the list of troubles to resolve but couldn't say if will be with next up date or later...
of course waiting is not good for us who have trouble with shadow as I am sure that even you can finish to edit and produce the film it's not a real good quality: some small jumps...)
I was thiking to stop with 365 with my name and bought another one with my husband name maybe works well?
I am happy !!!!! to read that someone have same problem as on my video club they laught and told me it was my fault, but we are sure that isn't
keep on touch