Production Unsuccessful?

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Solved by

Oct 12, 2022 02:57

I have a new problem that jus started happeneing...I have tried 3 times to produce my video and I keep getting the message 3/4 the way through saying "production unsuccessful....." (Please see attached pic) I have made no changes and the laptop is new, and fully loaded with more than enough memory and the graphics card is awesome. HELP!!!!! I do a weekly podcast and am now behind because of this!

Thank you,
wrswaim


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PowerDirector Moderator

Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline

Oct 12, 2022 03:02

Hello,

Have done the suggestions provided in the error message? What file format are you producing your project in?

Cheers
PowerDirector Moderator

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Warry

Senior Contributor Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 853 Offline

Oct 12, 2022 03:43

And have you tried to switching off SVRT and hardware decoding?

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Oct 12, 2022 18:01

Quote And have you tried to switching off SVRT and hardware decoding?

SVRT I know how to switch off but how do i switch off the other?

Thanks,
Wrswaim

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Oct 12, 2022 18:14

Quote

SVRT I know how to switch off but how do i switch off the other?

Thanks,
Wrswaim

Now it tells me it cvould not upload the cache file. Huh?? This just has never happened before.

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Oct 12, 2022 20:58

Quote SVRT I know how to switch off but how do i switch off the other?

Thanks,
Wrswaim

This can be done in Preferences/Hardware Acceleration. Uncheck Enable hardware decoding as suggested by Warry. It should render correctly now if fvrt is unchecked.
.

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Oct 12, 2022 21:35

Quote

This can be done in Preferences/Hardware Acceleration. Uncheck Enable hardware decoding as suggested by Warry. It should render correctly now if fvrt is unchecked.
.

Thank yall again. I did do that as suggested and several other combinations of the above and it still will not produce the mp4 video. I am stunned - PD has just been so effortless in making my podcast videos and then this all of a sudden. Could it also be that I have Windows 11 and PD is glitchy with it and doesn;t work so well with Win 11 yet?

Thanks

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 12, 2022 23:21

There are clearly some issue with your computer. You can post the results of the DxDiag test (as described in the Read Me Before Posting guide) here, and that will give forum members a better idea of what's going on.

You should also contact CL tech support from this page.

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Oct 12, 2022 23:44

Quote There are clearly some issue with your computer. You can post the results of the DxDiag test (as described in the Read Me Before Posting guide) here, and that will give forum members a better idea of what's going on.

You should also contact CL tech support from this page.

I hope not it is brand new and working fantastic otherwise - tons of memeory and fast. What's weird is I just now tried to produce it one more time and randomly, lo and behold, it did it just fine - i changed nothing. I must have tried this dozens of times today.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Oct 13, 2022 00:36

The DxDiag test results will provide the technical details that can help people figure out what's going on.

wrswaim

Newbie Joined: Jul 20, 2022 00:57 Messages: 24 Offline

Oct 13, 2022 09:30

Quote The DxDiag test results will provide the technical details that can help people figure out what's going on.

Will do and will update this thread.