Powerdirector365 and Cyberlink Application Manager

Rob33

Newbie Joined: Dec 10, 2019 17:38 Messages: 5 Offline

Solved by

Oct 07, 2022 08:43

I used the application manager to determine which content packs are not yet installed. CONTENT PACK ESSENTIAL would not have been installed yet even though I am sure I had installed it earlier. So reinstalled it! Then I restarted the application manager and, to my surprise, CONTENT PACK ESSENTIAL again had the attribute INSTALL! The same thing happened with other content packs too! Very confusing all. What is going wrong here?

This message was edited 1 time. Last update was at Oct 08. 2022 05:11

Warry

Senior Contributor Location: The Netherlands Joined: Oct 13, 2014 11:42 Messages: 853 Offline

Oct 07, 2022 11:30

I had the same problem. What is going wrong here is obvious: The CAM does not properly recognize which packs are installed.
What I THINK may be happening behind the scenes is, that in the new version (former) content packs are stored in a diffent folder than before was the case. (At least that is what I saw when I started looking for the folder where packs could be storred.) So CAM is sometimes confused where pack are, whether pack can be found in old and new folders, and may not be looking in the list of installed apps, software and packs. Of course it does not make sense to rely on the latter when the pack cannot be found by PD.
Uninstalling and reinstalling sometimes did the trick for me. But I would assume that the inventory keeping in CAM old between new places, is not completely in order yet.

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