PhotoDirector 14 not currently supporting Canon R7 .CR3 raw files

TonyC

Newbie Joined: Aug 05, 2018 10:37 Messages: 19 Offline

Solved by

Sep 21, 2022 18:46

I inquired to customer support for information if version 13 was going to get an update to support these raw files as they seem to be different than the R5 and R6 raw files. I didn't get a response to that specfic question but did also inquire to as the new version 14 supports them as as of release they do not. So anyone looking for raw editing will unfortunatly have to use a different software package for editing R7 .cr3 raw files till the engineers get on the ball and get them integrated into the new software. Below is their response email


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PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Sep 22, 2022 18:17

Hello TonyC,

I don't own a Canon R7, so I have to rely on downloading samples to test in PhD.

Some R7 CR3s I've tested display correctly & others don't

For example, this one from DPReview displays as you'd expect in PhD14

but this one from Imaging Resource does not

Perhaps it's because the DPReview samples are from a pre-production model (?).

That aside, there's clearly an issue!

PIX PIX YouTube channel

PIX

Senior Contributor Joined: Sep 21, 2011 00:02 Messages: 2910 Offline

Sep 22, 2022 22:52

... and all the R7 CR3s I downloaded from this forum display correctly.

PIX PIX YouTube channel

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