My son traveled the Camino de Santiago in July. It was a journey of over 600 miles for him. It started on July 1 and he returned home on August 13. Every day he walked and shot video and took pictures. I have 2 separate projects (so far) and the first one made 1 DVD 1 time. Since then I have tried numerous things to get the DVD / iso to create.
When I run the job it goes to 89-90% and fails with "unknown error" eC0030019, e80004005 or others. When it fails a file is always created, but it's like an mp4, with no menu. I have removed all chapters, manually created them, let the system create them, moved them, not moved them, renamed the chapter title, not renamed the chapter title and many other changes (ad nauseam) to no avail.
I'll make a change, run the program and it works. Hooray!
Run it again; failure.
Run it oh the first half; success.
Run it on the last half; failure.
Run it on the last quarter; success.
Combine the first half and last quarter; failure.
Not make any changes to a successful run, run the program again; failure.
To me, it's the part of the program that creates the menu that has the problem. If I have a small project with few chapters, it works. Anything larger is failure.
I have a ticket open with Cyberlink but they just keep asking me to create videos using only the 13 sample clips and images. That makes a video less than a minute long. I used the images over and over to create a longer video (1.5 hours) but support ignored that and asked for the simple video again. Support doesn't seem to understand that the problem is with long DVDs, not 30 second ones. They tell me there is no log file or a way to activate a log file (I'll bet there is but they won't share it.).
I've started over twice. That's not easy with hundreds of video clips and thousands of photos. Right now I'm ready to just start over in Adobe Premier Elements 2022, which I also own. It won't make as nice a DVD, but I'm hoping it makes a DVD at all.
Has anyone ever run into anything like this? Thoughts? Suggestions on what else to try?