Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
MP4 File Will Not Transcode -- WAS Very Slow Blu-ray burn times with Power2Go 13
PhilH2 [Avatar]
Newbie Joined: Sep 06, 2022 02:42 Messages: 4 Offline
[Post New]
I am new to the forum and just purchased Power2Go 13 yesterday.

My goal: burn a blu-ray disc of family videos (.MP4's and much smaller .MOV's) for play on family members' blu-ray players on their big screen tv's.

I installed Power2Go 13, inserted a Verbatim 25 GB BD-R blu-ray disc in a Pioneer BDR-XD05B burner and started to build my project, adding the 2 large .MP4 files (~ 2.5GB) and 4 small .MOV files . I did play with the menu's, the structure, etc and did edit the default menu names and then saved off the project. I did use PREVIEW to look at the videos and they appeared to function as expected but I did not check them all to the end -- Power2Go seemed to freeze here and there during this preview check but did come back.

All video files play fine on my Windows 10 laptop and on iphone.

The DXDiag is attached.


Problem: after 12 hours, the burn is still running, showing 86% complete. But, its been at this stage for the past 5 hours, slowly bumping the percent complete from 81% to the now-showing 86%, I hear the burner cycling off occasionally and task mgr shows Power2Go to be running. Do I continue to let it run or do I shut it.? What am I missing?

Setttings: I cant get back to the preferences screens with the burn started but I recall using the autosize option for res, and used the defaults where I could. Screenshot attached of the GUI.

I did see the other posts from a ways back to save off to a file and then burning that file later as 2 seperate steps. I can try that bu wanted to avoid wasting another blu-ray disc if there was still hope.

Background: I have used Windows 10 Media Player to burn DVD's and Blue-Rays with the same Pioneer burner off and on over the yrs - sometime there would be issues on playback and sometimes all would be fine. This time, one of the 2 .MP4's would burn fine with Media Player but it would not play back on the home Sony blu-ray player -- it would sit there and spin. So, purchased Power2Go hoping it would help resolve the issue.
 Filename
DxDiag - Phil Dell Laptop - 090622.txt
[Disk]
 Description
DXDiag
 Filesize
152 Kbytes
 Downloaded:
164 time(s)
[Thumb - Very Slow Blu-ray Burnin Problem - 090622.JPG]
 Filename
Very Slow Blu-ray Burnin Problem - 090622.JPG
[Disk]
 Description
Screenshot of Power2Go App
 Filesize
259 Kbytes
 Downloaded:
5 time(s)

This message was edited 1 time. Last update was at Sep 09. 2022 15:28

PhilH2 [Avatar]
Newbie Joined: Sep 06, 2022 02:42 Messages: 4 Offline
[Post New]
17.5 hours and Power2Go13 is still trying to finish the burn to the blu-ray disc.... 92%
QC2.0 [Avatar]
Senior Contributor Joined: Apr 27, 2016 04:02 Messages: 610 Offline
[Post New]
I might assume that the transcoding of some of videos that you inserted in the remaining 20% session got hang in the system when burning the disc.

Just try using power2go to produce your project again by creating a BD disc folder on hard drive first, and disable the hardware encoder option on your burning dialog. (Do not burn to a blank disc physically.)

If a video disc folder cannot be produced, I assume that if you try the disc bunring later, it won't complete, either.

A produced BD disc folder can be burned on discs using the burn disc folder tool in power2go.
PhilH2 [Avatar]
Newbie Joined: Sep 06, 2022 02:42 Messages: 4 Offline
[Post New]
After 32 hrs and 98%, it popped the error: "Burning unsuccessful (E01400A).....

This message was edited 1 time. Last update was at Sep 07. 2022 11:43

PhilH2 [Avatar]
Newbie Joined: Sep 06, 2022 02:42 Messages: 4 Offline
[Post New]
Here is a screenshot from VLC showing the CODEC details. It says the

H264 MPEG-4 AVC (part 10) (avc 1)

codec was used. Is there an issue with this particular CODEC? In my read in the forum, the H264 option seems to be fine but I must be missing something. Wheteher I try to create a disc folder for a DVD or a BluRay disc, the transcoding process takes 12-18 ours and ends with a failed conversion.

Is there another flavor I should convert them to?
[Thumb - CODEC Info for Problem MP4 File.JPG]
 Filename
CODEC Info for Problem MP4 File.JPG
[Disk]
 Description
CODEC Info for problem MP4 File
 Filesize
112 Kbytes
 Downloaded:
2 time(s)
Powered by JForum 2.1.8 © JForum Team