Powerdirector keeps crashing after downloading or trying to use a downloaded video from stock ...

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ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Solved by

Aug 09, 2022 06:45

I just updated Powerdirector and know it keep crashing after downloading or trying to use a downloaded video from stock content (Stutterstock/getty images). I get no error code, just a form to submit issue. Help. Thanks

tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Aug 09, 2022 16:18

Next time you download from Shutterstock, watch the download info. It may be a .mov file. If it is then search for the solution in the forum or in the YT tutorials if it causes the same problem.

ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Aug 10, 2022 04:30

Quote Next time you download from Shutterstock, watch the download info. It may be a .mov file. If it is then search for the solution in the forum or in the YT tutorials if it causes the same problem.

Thanks. I'll give that a try.

I'm downloading the Shutterstock video from within Powerdirector.

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