The order of installation in previous versions was: PD (suite) first and then the 3rd party software. So Boris after CL installation. I have done this (new or re-installation of Boris, Andorage / ProDAD) after I installed the 365 suite. I have kept and saved the 3rd party installation kit. Hope you still have it too. During the installation Boris recognized that you have PD software installed (and any other editing software should you have that and should it support Boris too). You can select for which you want the installation to be in effect.
After that the 3rd party Boris effects (and titles) became available again.

I dont know whether the trick works for both 17 and 365 (and the same time). But I would certainly give it a try.

Interested to learn whether this worked for you too.

Quote The order of installation in previous versions was: PD (suite) first and then the 3rd party software. So Boris after CL installation. I have done this (new or re-installation of Boris, Andorage / ProDAD) after I installed the 365 suite. I have kept and saved the 3rd party installation kit. Hope you still have it too. During the installation Boris recognized that you have PD software installed (and any other editing software should you have that and should it support Boris too). You can select for which you want the installation to be in effect.
After that the 3rd party Boris effects (and titles) became available again.

I dont know whether the trick works for both 17 and 365 (and the same time). But I would certainly give it a try.

Interested to learn whether this worked for you too.

Any chance you are confusing BorisFX with vitascene or something? BorisFX never had a standalone installer with my installations so one couldn't install the PD (suite) and then 3rd party effects of BorisFX as no installer was supplied, it's buried in part of the PD install bundle. Two 3rd party products from ProDAD (adorage and vitascene) were supplied as standalone install files with the PD download.

Anyhow, I had to take some trivial measures to get my PD17 functional after PD20 install, not sure if it applies to PD365 so I'm sure CS will get tomasc issue resolved.

More than likely tomasc purchased the PD 365 product vs the PD DS 365 product, PD 365 lacks BorisFX Lights and BorisFX Image Restoration and these are shared libs vs 100% isolated installs with PD versions.

Jeff

You'll have to reinstall PD17 to restore the missing plug-ins, then they should be available in both PD versions. Any new install of PD20/365 can wipe out the no-longer-licensed Boris components

I simply stopped at PD17. It has all I need and most every plug-in.
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Quote

Any chance you are confusing BorisFX with vitascene or something? BorisFX never had a standalone installer with my installations so one couldn't install the PD (suite) and then 3rd party effects of BorisFX as no installer was supplied, it's buried in part of the PD install bundle. Two 3rd party products from ProDAD (adorage and vitascene) were supplied as standalone install files with the PD download.

Jeff

You are right of course!

I have received a response from CS. They recommend an uninstall of the PD7 Suite and reinstall manually or by the Application manager. There are 12 items so I choose to uninstal PD17 and reinstall only that manually. Patched it to the latest version so I can then open recent files. The Boris plugins have been restored as mentioned by optodata earlier. I would hate to update PD365 if I had to do this again and again.

Quote I would hate to update PD365 if I had to do this again and again.

FWIW I think the problem only happens when PD365/20 is originally installed. Once you reinstall any earlier version that has the proper license for the plug-ins, you won't get burned again.

At least that's been my experience.

Quote FWIW I think the problem only happens when PD365/20 is originally installed. Once you reinstall any earlier version that has the proper license for the plug-ins, you won't get burned again.

At least that's been my experience.

I guess everyone can speculate, as we'll probably never be given the proper information. But, since this was never a license issue as tomasc stated the BCC Beauty Studio had disappeared, not a unlicensed warning or "X" through the feature or such, but more like that module was not installed anymore period. Hence the fix of reinstalling his PD17 which was a version that contained that module. My guess the shared files directory for BorisFX was updated with PD17 install and now has older dates and the renewed functionality.

Prior it appears optodata thought any new install

Quote Any new install of PD20/365 can wipe out the no-longer-licensed Boris components

now it appears it's only when originally installed.

Quote FWIW I think the problem only happens when PD365/20 is originally installed

As such, my guess the issue will reoccur anytime that critical module containing these BorisFX plugins is updated in a PD365 push or user action that would do the same. Since these are more legacy features, one might get lucky on minimal updates pushed affecting the availability in PD17.

Jeff