DOES CYBERLINK EVER RESPOND TO THEIR USERS REQUEST FOR HELP???

Gringo

Newbie Joined: Dec 23, 2009 10:12 Messages: 6 Offline

Solved by

Dec 23, 2009 11:08

blu ray suite came with my lg uh08ls10 & am using powerdvd 7.3.4617.0 to watch standard & blu ray movies fine, when i try to apply the update offered, powerdvd won't play movies any longerso i had to uninstall everything & reinstall ugh.

i'm sure this update is for blu ray content etc but all the movies i've tried so far, play fine and this update corrupts powerdvd somehow. is there a workaround for this update? i turned off my a/v before installing, didn't matter. update is .5711......DVD090831-03.exe

This message was edited 1 time. Last update was at Dec 26. 2009 13:48

HP Pavilion Elite e9240f
Windows 7 Home Premium
Phenom II x4-945
Chipset: AMD 785G
Motherboard: Foxconn H-RS880-uATX
ATI Radeon HD 4650 1GB
HP 2509m HDMI monitor
C: Western Digital WD10EADS-65LB1HP 1 TB
8 GB DDR3 RAM
E: HP GH40L DVD-RAM
F: LG UH08LS10 BD-ROM
Logitech G51 5.1 Surround Sound speakers
Realtek HD Audio/ATI HD Audio
Logitech Wave keyboard/mouse

Gringo

Newbie Joined: Dec 23, 2009 10:12 Messages: 6 Offline

Dec 26, 2009 12:12

so got star trek 2009 blu ray & powerdvd 7.3 won't play it as it wants to download the content update .5711 mentioned above, downloaded it & now of course, blu ray or standard dvd won't play in powerdvd at all ugh. why does this happen?? emailed tech support & all they did was repeat my ? back to me with no help whatsoever. i think i'm gonna dump this & go with totaltheater3. i'm sick of trying to find workarounds for products that only want more $$!!! i'm not going to upgrade to v9, i want what i have to work like it's supposed to. funny how a stand alone blu ray or dvd player never needs constant ccrs updates etc to play movies. CYBERLINK YOU SUCK BIG TIME !!! HP Pavilion Elite e9240f
Windows 7 Home Premium
Phenom II x4-945
Chipset: AMD 785G
Motherboard: Foxconn H-RS880-uATX
ATI Radeon HD 4650 1GB
HP 2509m HDMI monitor
C: Western Digital WD10EADS-65LB1HP 1 TB
8 GB DDR3 RAM
E: HP GH40L DVD-RAM
F: LG UH08LS10 BD-ROM
Logitech G51 5.1 Surround Sound speakers
Realtek HD Audio/ATI HD Audio
Logitech Wave keyboard/mouse

Gringo

Newbie Joined: Dec 23, 2009 10:12 Messages: 6 Offline

Dec 26, 2009 13:54

so i saved the movie to my hdd & watched it using media player classic-home cinema! it's freeware & cyberlink can't even get their act together for $89.95 lmao. what a joke this software is. HP Pavilion Elite e9240f
Windows 7 Home Premium
Phenom II x4-945
Chipset: AMD 785G
Motherboard: Foxconn H-RS880-uATX
ATI Radeon HD 4650 1GB
HP 2509m HDMI monitor
C: Western Digital WD10EADS-65LB1HP 1 TB
8 GB DDR3 RAM
E: HP GH40L DVD-RAM
F: LG UH08LS10 BD-ROM
Logitech G51 5.1 Surround Sound speakers
Realtek HD Audio/ATI HD Audio
Logitech Wave keyboard/mouse

alex

Newbie Joined: Dec 28, 2009 04:19 Messages: 3 Offline

Dec 28, 2009 04:22

I normally don't support flame posts, but this is very true. That program worked easily for me where powerdvd has failed miserably with incorrect file formats and all sorts of crap...

GJ CyberLink, maybe you can learn something from a free program like this

http://mpc-hc.sourceforge.net/download-media-player-classic-hc.html