PowerDVD 9 Crashes when trying to play Blu-Ray movies

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Glenn

Newbie Joined: Dec 21, 2009 06:06 Messages: 1 Offline

Solved by

Dec 21, 2009 06:20

PowerDVD full Version: 9.0.2201.0
PowerDVD SR Number: DVD090929-093
Operating System: Windows 7 64bit
Is your PowerDVD a Retail product or bundles with HW?: Trial, since PowerDVD 7 wich came with the bluray reader doesn't work with win7.

Used VGA: Asus EAH4650 512 mb HDMI
Used VGA driver version: 8.681.0.0
Used Audio device: Realtek integrated on MB
Used Audio device driver version: 6.0.1.5924
Which kind of display connection: HDMI
Are you using singel or dual monitor environment: Single LCD 37" monitor
What kind of Antivirus SW are you using: Avast 4.8 Prof.
Blu-Ray drive: LG Intern Blu-Ray BH08LS20

My problem: When i try to run a Bluray-disc powerdvd shows a loading-process bar. It will load aroung 11-24% and then the whole program just crashes. I've tried it several times with both PowerDVD 7 and 9 (trial) in different compatible-modes but no luck.

I can play .avi-files from my local HDD just fine.

Help me out, i've just bought a new computer and it can't play bluray. I'm in need of HELP!!

Gringo

Newbie Joined: Dec 23, 2009 10:12 Messages: 6 Offline

Dec 24, 2009 06:49

i have windows 7 home prem 64 bit & powerdvd 7 works just fine, so where did you get the info that it's not supported other than from cyberlink cuz they're wrong lol. if you're trying to view a blu ray movie using trial version of powerdvd 9, won't work; have to buy it first!! only standard dvd will play in any cyberlink trial version!

HP Pavilion Elite e9240f
Windows 7 Home Premium
Phenom II x4-945
Chipset: AMD 785G
Motherboard: Foxconn H-RS880-uATX
ATI Radeon HD 4650 1GB
HP 2509m HDMI monitor
C: Western Digital WD10EADS-65LB1HP 1 TB
8 GB DDR3 RAM
E: HP GH40L DVD-RAM
F: LG UH08LS10 BD-ROM
Logitech G51 5.1 Surround Sound speakers
Realtek HD Audio/ATI HD Audio
Logitech Wave keyboard/mouse