Upgrade your PowerDVD 5/6 to PowerDVD 7 on Vista

CyberLink

Newbie Joined: Jul 09, 2006 21:50 Messages: 6 Offline

Solved by

Feb 14, 2007 22:58

Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

This message was edited 1 time. Last update was at Mar 02. 2009 07:34

ufim

Newbie Joined: May 27, 2007 12:58 Messages: 1 Offline

May 27, 2007 13:32

i tried upgrading from 5 to 7 today the downloand will not take and
also now can not delete the download even though it is not fully downloaed and can not delete perviuos versin to reinstal

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

ho

Newbie Joined: Jun 02, 2007 19:02 Messages: 1 Offline

Jun 04, 2007 02:47

Quote: i tried upgrading from 5 to 7 today the downloand will not take and
also now can not delete the download even though it is not fully downloaed and can not delete perviuos versin to reinstal

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

Marco

Newbie Joined: Jul 01, 2007 16:29 Messages: 2 Offline

Jul 01, 2007 16:44

Quote: i tried upgrading from 5 to 7 today the downloand will not take and
also now can not delete the download even though it is not fully downloaed and can not delete perviuos versin to reinstal

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

Marco

Newbie Joined: Jul 01, 2007 16:29 Messages: 2 Offline

Jul 01, 2007 16:45

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

Pointman

Newbie Joined: Jul 25, 2007 06:50 Messages: 1 Offline

Jul 25, 2007 07:18

Hi! I purchased online 5 days ago the Upgrade to PowerDVD 7 Deluxe from 4.0/5.0 versions. I was not able to download the upgrade as I could not get passed clicking on 'Yes' to accept the terms and conditions - it simply froze! Support sent me a link to download the full version (so I deleted my old V5 file) but it would not accept the passwords given! I then did a download and saved the program through element5. But, because I have uninstalled V5 it stops the install wizard 3/4 the way through and says it can't find an XP version installed! I have been trying to download and install the upgrade for 5 days and Support has not responded now for 2 days!! Not a happy person!!!

h

Newbie Joined: Aug 08, 2006 18:18 Messages: 1 Offline

Aug 30, 2007 08:49

Quote:

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

Fumio

Newbie Joined: Sep 26, 2007 07:48 Messages: 1 Offline

Sep 30, 2007 20:54

Quote: Dear Forum Members,
Some customers have complained about the process of upgrading PowerDVD 5/6 to PowerDVD 7 in Windows Vista.

Here are the two scenarios and solutions for upgrade:

1. For users upgrading their PC from Windows XP to Windows Vista, with PowerDVD 5/6 installed, PowerDVD 7 should be able to detect existing versions and proceed with the upgrade without any problems.

2. If you reformat your existing Windows XP hard drive and install Windows Vista on a completely clean computer, you may be unable to reinstall some versions of PowerDVD 5/6 due to the fact that they are not fully compatible with Windows Vista.

For scenario 2, please submit an inquiry to the CyberLink customer support team in the Members Zone (http://www.cyberlink.com/english/cs/support/new_site/support_index.html). After providing your CD key and some information about your situation, we will provide you with a base version of PowerDVD for upgrading to version 7 in Windows Vista.

We're sorry for any inconvenience that has been caused and we will try our best to make the upgrade process easier in the coming versions.

Thank you.
CyberLink

goodfriend

Newbie Joined: Jul 10, 2008 03:59 Messages: 12 Offline

Jul 10, 2008 10:35

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Armin

Newbie Joined: Jul 15, 2008 13:09 Messages: 1 Offline

Jul 17, 2008 16:15

Quote: Hi! I purchased online 5 days ago the Upgrade to PowerDVD 7 Deluxe from 4.0/5.0 versions. I was not able to download the upgrade as I could not get passed clicking on 'Yes' to accept the terms and conditions - it simply froze! Support sent me a link to download the full version (so I deleted my old V5 file) but it would not accept the passwords given! I then did a download and saved the program through element5. But, because I have uninstalled V5 it stops the install wizard 3/4 the way through and says it can't find an XP version installed! I have been trying to download and install the upgrade for 5 days and Support has not responded now for 2 days!! Not a happy person!!!

I asked for a free basic upgrade to PowerDVD 7.0. a week ago. I am still waiting to hear from tech support.

whatty

Newbie Joined: Nov 04, 2008 03:37 Messages: 1 Offline

Nov 04, 2008 04:01

Would be good if I get a response!!! Thanks in advance!

I have just tried to upgrade from a working registered PowerDVD7.3 Ultra version by purchasing the upgrade version of "Upgrade to PowerDVD 8 Ultra from 7 Ultra (Download version) "

It then tells me I need Version 6 and above to continue!!

Please help!!

My accounts and online keys look good

Vista 64

Matt

Newbie Joined: Nov 20, 2008 12:07 Messages: 3 Offline

Nov 20, 2008 14:28

Don't! Get a free working DVD player at:

http://files.uberdownloads.com/software/media-player/media-player-classic.html

You do have to decline some add-ons but it works on Vista Business and it's completely free.