Announcement: Our new CyberLink Feedback Forum has arrived! Please transfer to our new forum to provide your feedback or to start a new discussion. The content on this CyberLink Community forum is now read only, but will continue to be available as a user resource. Thanks!
CyberLink Community Forum
where the experts meet
| Advanced Search >
Audio out of Sync Urgent Help Please!
Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
Right I'm an A level student who's just finished editing a film for my media coursework. I've got half an hour of footage and it's taken me ages to edit it all and get the film exactly how I want it. My deadline is this Friday and I thought brilliant I've finished a couple of days early! But there's a problem. The audio is like a second out of sync! AARGH! When I have been watching the video in the preview window whilst editing it was fine. Then as I started more and more clips the video and audio seemed to be coming out of sync. The audio is not something I have added it is the sudio from the original clip I imported so I assumed it was just an issue with my computer struggling to process it all. But when I produce the movie and play it back, it's still out of sync. I just don't understand it, can anyone help? ~Andy~
BarryTheCrab
Senior Contributor Location: USA Joined: Nov 06, 2008 22:18 Messages: 6240 Offline
[Post New]
Download CCleaner & Defraggler.
It's a good start. Video editing requires a machine to be at it's best.

http://www.piriform.com/products

Run these then re-render your video.

not a guarantee, but... HP Envy Phoenix/4thGen i7-4770(4@3.4GHz~turbo>3.9)
Nvidia GTX 960(4GB)/16GB DDR3/
Canon Vixia HV30/HF-M40/HF-M41/HF-G20/Olympus E-PL5.
Tape capture using 6 VCR, TBC-1000, Elite BVP4+, Sony D8 camcorder with TBC.
https://www.facebook.com/BarryAFTT
Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
Aha I have both of those already, I'll run 'em both and give it another try thanks ~Andy~
James Dotson
Senior Contributor Location: Tennessee Joined: Aug 24, 2009 20:40 Messages: 3066 Offline
[Post New]
Did you split the audio into the voice or music track and then add transitions? If so, that might be the source of your trouble. __________________________________
CORNBLOSSOM
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Andy,

A Level student. OK, UK PAL video format set up?

The suggestions made by members are really helpful. There are a number of bits of information needed from you still. I will give a number of suggestion, I'd like to assist and get this sorted for you by tomorrow.

What build of PD8 are you using? Part A below.
What is the source footage (camera)?
What is the video spec: HD or what, frame size and extension format please?

Ok, It used to be the format was the cause when analogue footage was involved but to day with the many types of files around audio sync is often caused by something you've selected and applied at ONE point in the video.

I'd like you to go to and select:
1. PD open
2. Director Chair icon > File > Save project as
3. save at least 5 of these pds files
4. Retain ONE as the back up and work only on the copies.

a) The aim is for you to segment by deletion your project into 4 distinct sections.
b) Now produce the first part and look to see if it is out of sync.
c) repeat for each of the sections until you locate the section that is out of sync.
d) Go through then and see what you have edited/added to one of the clips.
e) report back with what you find.

You may need to remove the effect/addition or we may be able to offer a workaround.

I've written all this from memory, if I missed off a point just ask.

If you can please attach a screen shot of the PD8 user interface (the Edit window), showing what your project looks like.

Dafydd
[Moderator]

General guide info:
********************************
You can not pinpoint the issue BUT you can give more detail of content and provide a visual image as well as a diagnostic of your set up. Please note that 3 (x100kb) images/files can be attached to your reply.

http://forum.cyberlink.com/forum/posts/list/7958.page
Subject: PowerDirector - information we request and tasks to carry out.
PART A - name it
PART B - provide it
PART F - use them
PART E - an alternative
PART D - presentation is important

********************************

This message was edited 1 time. Last update was at Dec 16. 2009 11:24

Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
Gosh that's a lot of information to take in at once right well, I'll try to answer all of your questions.

First off I have now run CCleaner and Defraggler but I don't know how to re-render the video, forgive I'm not familiar with this term.

The source videos are in .MOD file format and I have been converting them to .AVI. I dunno if that's the best way to do it but I've always used .AVI and never had trouble with sync before so it can't be that. Plus the preview is out of sync as well as the produced file.

For the most part the audio has not been split from the video however in just one scene, the audio is in the voice track as I had to cut out some curse words and add a bleep censor in the music track. The curious thing is this scene is all in perfect sync.

The movie is indeed in UK PAL format. It's in 4:3 and as I said before is .MOD files which I imported from a Panasonic SDR-S26 camera. EDIT: It's not HD.

Part A: PowerDirector 8 Ultra
Part B: See Attached File
Part E/F: See Attached File
 Filename
AndyDxDiag.txt
[Disk]
 Description
DxDiag File
 Filesize
61 Kbytes
 Downloaded:
507 time(s)
[Thumb - AndySS2.jpg]
 Filename
AndySS2.jpg
[Disk]
 Description
Screen Print of second half of movie.
 Filesize
92 Kbytes
 Downloaded:
449 time(s)
[Thumb - AndySS1.jpg]
 Filename
AndySS1.jpg
[Disk]
 Description
Screen Print of first half of movie.
 Filesize
86 Kbytes
 Downloaded:
472 time(s)

This message was edited 1 time. Last update was at Dec 16. 2009 15:33

~Andy~
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Andy,

Ok,
1. the attachments are not available - please check and reload.
2. Look at my Part A instructions - I wanted the version build details.
3. I'm probably the only one who answered who knew what "A level" was
4. I've looked up the spec of your video camera - you should add it to the list:
http://forum.cyberlink.com/forum/posts/list/8727.page
5. MOD files do NOT need to be re-rendered to AVI format to get them to function or edit in PD.
6. If you don't understand any info - shout, members here are very keen to assist you.
7. You could have edited the audio while it was in the Video Track by adjusting the "rubber band" of the audio wave. There are video tutorials on how to do this: http://forum.cyberlink.com/forum/posts/list/3523.page
8. What's the frame size of the video please (right click on a video or use MediaInfo
9. What is your intended finish aim, DVD or what?
************
Specifically:
Title: Audio Mixing Room - CyberLink PowerDirector 7
Link: http://www.youtube.com/watch?v=uCegOSIBiaU
HQ available

Title: Voice-Over - CyberLink PowerDirector 7
Link: http://www.youtube.com/watch?v=v06257eZEVk
HD available
OK, I know they're PD7 - they still apply.
************

You still need to carry out my suggestions.

NOTE: MOD files have had this issue previously, I cant remember what triggered it (could have been a transition).

1. Please supply the screen shot images and data
2. Please give me your build version data (Part A)

This is a fixable issue, just needs locating in the Video track and a correction made.

Keep the info coming.

Dafydd
[Moderator]

This message was edited 1 time. Last update was at Dec 16. 2009 16:01

Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
Ok,

1. Not sure what happened to the files I uploaded I'll try again.
2. When the window pops up it just says PowerDirector Ultra 8.00.2220
3. Sorry to confuse everyone with "A level" I should have realised this is a US based forum. It's basically a very important qualification I need to move up to university - I believe they call it college over there?
-
7. I have altered the rubber band in places simply to fade out but I have not done this on the clip where the audio begins to go out of sync.
8. I can't find anything that says frame size. Could you give a more detailed instruction how to find it please?
9. I intend to ultimately burn the film to 4.7GB DVD (Dunno if AVI is suitable for that).


I will now take a look at those videos and try your previous instructions.
[Thumb - AndySS2.jpg]
 Filename
AndySS2.jpg
[Disk]
 Description
 Filesize
92 Kbytes
 Downloaded:
471 time(s)
 Filename
AndyDxDiag.txt
[Disk]
 Description
 Filesize
61 Kbytes
 Downloaded:
461 time(s)
[Thumb - AndySS1.jpg]
 Filename
AndySS1.jpg
[Disk]
 Description
 Filesize
86 Kbytes
 Downloaded:
427 time(s)

This message was edited 2 times. Last update was at Dec 16. 2009 17:41

~Andy~
James W
Senior Contributor Location: Lakeland, FL USA Joined: Aug 18, 2008 10:36 Messages: 911 Offline
[Post New]
I did a large project last summer and I ended up extracting the audio from the video and aligning everything manually. I did this because I was using the audio from one camera and the video from another. I ended up getting all the video where I wanted it and then I adjusted the audio to fit the video. Its a tedious process doing it this way, but it worked. Just make sure to save each major edit with a new file name using the "save as" option. Q9300 2.5 GHz
4 GB Ram
Nvidia 9800 GT
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Andy,

8. I can't find anything that says frame size. Could you give a more detailed instruction how to find it please?
Right click on the video file
Select Properties from the popup.
Then select the Summary tab.
The frame size details should be present.

Create to an Mpeg file DVD-HQ

The .MOD file is I believe an mpeg file.

How have you progressed so far to find the cause of the out of sync issue?

Dafydd
[Moderator]
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Hi Andy,
Thanks for the attachments.

OK, you need to zoom into the location you've indicated on AndySS1.jpg and try and sus out which bit is the trigger for the out of sync.

From your images all you need do is save three pds files of your current project (File > Save Project as > and save to a new name each time.)
Open ONE of the pds'
Delete all the video prior to the 3 minute
tip: Make sure you do not have a fade on the ends of a video (not for this bit, ok)
Produce to an mpeg2 DVD quality everything after the 3rd minute

Go back to ONE of the saved pds' now and open it in PD8
Isolate the first 3 minutes and examine what and where it goes out of sync.
Stretch out your Video Track and look closely.
Listen carefully.
Now decide what you should do with the clip or addition which is causing the problem.

Ask questions here.

After you've located the actual cause Produce that first 3 minutes.

You will now have two mpeg files.
Bring these back into PD8's Video Track and place a fade transition between them if needed.
Add Chapters etc.
Select Create Disc etc.

Dafydd
[Moderator]
Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
SOLVED IT!
I have finally sorted it. Strangely all I did was take the first clip that was out of sync, split it in two and then seperate the audio from the video from the second piece of it. The whole video just fell into sync. Very odd.

Thanks for your help Dafydd and evryone else too. Much appreciated! ~Andy~
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
Excellent result - you provided the information needed for us to give you assistance.

Now could you do something for me please Andy?

********************************
Have you seen this, please add your spec?
http://forum.cyberlink.com/forum/posts/list/8445.page
Please add your camera spec here:
http://forum.cyberlink.com/forum/posts/list/8727.page
Thanks
********************************

As you have seen members here are keen to assist.... just ask the questions

Dafydd
[Moderator]
Andy [Avatar]
Newbie Location: England Joined: Nov 24, 2009 16:44 Messages: 8 Offline
[Post New]
Right, I've done both of those, thanks again for the help ~Andy~
Berto2002 [Avatar]
Member Location: Southend-on-Sea, UK Joined: May 23, 2010 04:16 Messages: 74 Offline
[Post New]
This is a definite and serious bug with PDU8.

I have experienced the same problem as these guys and I am very disappointed with Cyberlink for allowing this issue to persist since it seems it has been around since PDv6!!?

At first I did not notice the problem but, on playing my first cut DVD it was evident that the audio was leading the video and it got worse the further on it went. I noticed it after about 45-50 minutes.

THE SOLUTION was simply to right click the clip in the timeline and "split audio". Hey presto, when the movie played, the audio and video were in perfect sync. I did not have to re-align them at all. It's not a great solution though because if I was to further edit the movie I have detached audio and video which could create a NIGHTMARE night of endless shuffling about by microseconds to get it right again.

THE PROBLEM: the software is simply misinterpreting the audio and video sync on playback and burning, even though it recognises exactly where they both start and finish (as evidenced by the fact they align perfectly when separated).

Dafydd and co, has this been reported as a bug to Cyberlink?

I am not sure I can report this myself as a bug because a) it needs a whole hour of packaged material to be uploaded and b) the problem is so subtle I am not sure a standard company rep would see it even so. AMD Phenom II X6 1100XT
ASUS M4A89GTD Pro/USB m/board
8GB Corsair Performance RAM
128GB OCX SATA-III SSD / 2TB SATA-III HDD
ASUS GeForce GTX 760 2048MB
LG blu-ray RW super drive
Windows 10 Home Premium 64-bit
PowerDirector Ultra 13
DavidWVH [Avatar]
Newbie Location: Texas Joined: Jun 20, 2010 16:27 Messages: 11 Offline
[Post New]
I was asking about a question similar to this about a week ago, but the problem was never really resolved. As opposed to this thread that deals with the audio linked with video, I have been having problems with the syncing of additional audio tracks. I occasionally have audio tracks that I want to line up exactly with video (like a music track lining up with cue points in the video), but lining it up exactly seems to be impossible. Each little shift of the audio either does nothing or makes too big of a change. Also, the audio plays differently depending on the point in the timeline that I start to preview.

Also, video cuts occasionally give me problems. I trim or split the video exactly where I want it, and then when I preview the video, the video (and linked audio) drags on too long or gets cut short.

The problem seems like it would be a problem with the computer being able to keep up while previewing, but my specs should be fine (2.4 GHz dual core, 4 GB RAM), and this issue was not existed in the trial version. I immediately started having this problem as soon as I entered the activation key.

Any input would be highly appreciated :
ynotfish
Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline
[Post New]
DavidWVH -

When you're trying to do ediitng at that level, you'll get much more accurate results if you expand the timeline. In PD, you can expand it to frame level...




Cheers - Tony
Visit PDtoots. PowerDirector Tutorials, tips, free resources & more. Subscribe!
Full linked Tutorial Catalog
PDtoots happily supports fellow PowerDirector users!
Dafydd B [Avatar]
Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline
[Post New]
No name newbie.
Post removed x 2.

Please read: http://forum.cyberlink.com/forum/posts/list/13638.page
Powered by JForum 2.1.8 © JForum Team