1. I open PD8
2. load project
3. select WMV 9 standard quality (6000)
4. select save location (default "my documents")and name file
5. click start
6. watch it crash at same location 16%
7. I will have 7 C++ error windows open
I tried a screen print but PD8 closed as soon as I pressed Windows start button open imaging app. Had to reboot system.
I am new to PD8 as of Dec 1st. I used to use Pinnacle studio.
PS14 was completely remove from my system and registry, I used a PS removal tool.
I have created two other videos with out issue.
The only difference is that with this video I used scene detection to make inserting transissions possible.
Things I've tried;
-allowed windows update to update MSVB C++ 2008 ATL update
-uninstalled above update and reinstalled.
-tried different transissions at suspected crash point (the partially created file showed video length in minutes, only once, other 3 attempts the file shows 0:00:00)
See attached files.
Thanks in advance.
Eric
Filename | EricAltmayerDxDiag.txt |
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Description | ||
Filesize |
34 Kbytes
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Downloaded: | 291 time(s) |
Filename | PD8 error log.txt |
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Description | ||
Filesize |
3 Kbytes
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Downloaded: | 345 time(s) |
i7 920 CPU
12gig Patriot ddr3 1600mhz ram
XFX Radeon 6870 1gig ram(12.10 driver)
Dell 2407WFP-HC monitor