CANNOT INSTALL PD8 "CL PD was detected on your ...

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Solved by

Nov 23, 2009 19:58

Quote: Thanks Guys

Tony: Tried that still can't delete Cyberlink folder in C drive due to 'not alowed message'. The WOW6432 didn't have a CL or PD folder in it.

Fred: I can delete most of the contents of the folder except for the Richvideo module. I tried your suggestion but 'got lost' through the process and was in areas of my computer that were 'scary' so I didn't proceed.

Thanks to all assisted.

I've deleted every known PD and CL files in areas of my computer I didn't know existed! (thanks Fred)

Used the clean up tool (Thanks Dafydd & Tony). (not sure if it did anything).

I even managed to find the Richvideo file in the services.msc start up area and worked out how to delete it.

However I STILL cannot install my original PD8.

Cyberlink Powerdirector was detected on your system. Please uninstall first. Do you want to uninstall it now? Yes or No

If I click YES it does nothing.

If I click No and ejcect the disk I have the box Installing Cyberlink on my desktop tool bar (where your clock etc is).

Arrgh!!!!

Why can't I install this software again???? Is there a 'you've exceeded your installs' feature? Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Online

Nov 23, 2009 21:03

Neil -

I'm sorry the ideas put haven't got you through the issue yet. There's no feature like "You've installed too many times so we're going to fry your disc"... but obviously something is still lurking there, making the PC THINK that PD is still installed.

I am no expert on these matters... but a couple of things come to mind:

1. Did you completely uninstall PhotoNow when you previously uninstalled PD?

2. When you use tools like Revo Uninstaller or Windows Installer CleanUp Utility, does PowerDirector or PhotoNow (or any other CyberLink software) show up in the list? If so - uninstall and use at least a moderate level registry scan. (One person in the DZ forum had to completely uninstall EVERY CyberLink product before she could re-install PD... it seemed a bit OTT but it worked)

Good luck in your quest - Tony

This message was edited 1 time. Last update was at Nov 23. 2009 21:04

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Cranston

Senior Contributor Location: USA Joined: Aug 17, 2007 02:26 Messages: 1667 Offline

Nov 23, 2009 21:26

Neil,

Tony is spot on here. Back in the day, I had problems with my re-installs, and it was owing to the fact that I kept forgetting to un-install Photo Now (which comes with PD when one installs it). That might be what is going wrong for you.
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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 23, 2009 21:35

Hi Tony/Cranston

Thanks for reply

Revo found nothing.

PhotoNow completey gone (unless it is name something else). I did also deleted SmartSound (probably worthwhile remembering).

Still cannot get PD8 to re-install

Wish I hadn't of downloaded PD8 2220c.

This message was edited 2 times. Last update was at Nov 23. 2009 21:41

Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 23, 2009 22:50

Hi Tony

I've been thinking about your:

"There's no feature like "You've installed too many times so we're going to fry your disc"... but obviously something is still lurking there, making the PC THINK that PD is still installed."

Technically; you could give the install disk to 50 people who in turn give it to 50 people who in turn... I think you get my drift.

Any software manufacturer who be out of business in a week.

I wonder if this is the case as I've install/reinstall this PD8 disk about 10 times. Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Nov 24, 2009 01:08

Hi Neil,

I know Tony has directed you to regedit, but see if the following helps, extract from CyberLink knowlege base

III. Remove PowerDirector folder and clean up PowerDirector Registry
Please try the following steps.
1. Delete C:\Program Files\CyberLink\PowerDirector folder
2. Delete C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1} folder
3. Start > All Programs > Accessories > Run, type “regedit” and click OK to start Registry Editor.
(1) Delete HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector
(2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(3) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(4) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 24, 2009 02:49

Hi Robert

YOU ARE A LEGEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks so much it worked!

Now; $64K question do I attempt to download PD8 2220C over the top of it again????????????

Thanks also to the rest of the team, Tony, Cranston etc Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Nov 24, 2009 03:02

Hi Neil,

Happy to have been of assistance, thought I should try and find a solution for you, seeing as I got you into the mess in the first place

It is always best to do a clean install, uninstall build 2220 then install build 2220c.

Robert

Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 24, 2009 03:23

Hi Robert

What do you mean?

At the moment I have the original PD8 1930. I HAD PD8 2220 & tried to download PD8 2220C courtesy of a link from Dafydd.

Do i download patch 2220 & then overlay that with PD82220Cexe or just overlay PD82220C?

PS The reason why I got this 2220C was because patch 2220 from CL UPDATES rendered the fix\enchance function inoperable. Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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RobertJ/OZ

Senior Contributor Location: Melbourne Australia Joined: Aug 14, 2006 02:26 Messages: 1209 Offline

Nov 24, 2009 03:36

Hi Neil,

Sorry, I thought you already had build 2220 installed.

Uninstall the version currently on your computer, then install build 2220c, what you downloaded is the full version of 2220c, not a patch, remember to also install the Contents package

Robert Intel i7 930, 16GB ram, Radeon HD 5770 1Gb,Ver. 14.12 Win7 64 bit
Intel i7 7700 HQ, 16 GB ram Nvidia GTX 1050Ti 4GB dual drives 1 TB SSD + 1 TB HDD Win 10

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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 24, 2009 03:43

Thanks Robert

I had to delete PD82220C due to previous probs.

My download link to CL has expired.

Do you or Dafydd have another?

Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Nov 24, 2009 04:57

Gee Robert,
I wished I'd read this post before I read the emails I had from Neil... which I answered with similar advice:

"I use Control Panel > Add and remove programs to uninstall PD8 - please do that.

Ok Please carry out PART P and V from below instructions.
http://forum.cyberlink.com/forum/posts/list/7958.page
Subject: PowerDirector - information we request and tasks to carry out.

There are slight variations on the instructions for Vista users and Tony has eluded to this on the forum.

Basically Neil you've mucked up an uninstall/reinstall... I don't know how but you have. The aim of my instructions is to clear the decks - in the Clean tool if you see PD, uninstall it."

As for Neil's latest requirement - I did that as well in the email to him!

Well blow me over.... You lot in Oz wake up on the wrong day to the rest of us!

Dafydd
[Moderator]

This message was edited 2 times. Last update was at Nov 24. 2009 04:59

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Nov 24, 2009 22:38

Hi All

Hey Dafydd who would of thought to look in the registry folders to delete the history of install/uninstall.

I think Robert did an excellent job.

To all who helped - thanks.

PD82220C successfully installed BUT........

This message was edited 1 time. Last update was at Nov 24. 2009 22:39

Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Oct 22, 2010 04:03

Hi All

I have just updated my computer

The specs are next to my sign off.

My problem is (after one botched attempt to install) that Cyberlink has been detected on my system.

Here's what was written the last time I did this:

Quote: Hi Neil,

I know Tony has directed you to regedit, but see if the following helps, extract from CyberLink knowlege base

III. Remove PowerDirector folder and clean up PowerDirector Registry
Please try the following steps.
1. Delete C:\Program Files\CyberLink\PowerDirector folder
2. Delete C:\Program Files\InstallShield Installation Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1} folder
3. Start > All Programs > Accessories > Run, type “regedit” and click OK to start Registry Editor.
(1) Delete HKEY_LOCAL_MACHINE\SOFTWARE\CyberLink\PowerDirector
(2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(3) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield Uninstall Information\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}
(4) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}

Robert

The above info kindly supplied by Robert.

I havenow updated to Windows 7 and some of these files are not in the registry.

Any idea how I can remove the 'unistall'registry files from Window 7??

Thanks in advance
Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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Dafydd B

Senior Contributor Joined: Aug 26, 2006 08:20 Messages: 11973 Offline

Oct 22, 2010 05:06

Hi Neil,
I'll send you a special CLCleaner tool which CyberLink have supplied to fool the OS. Once applied and you'll not see what it removes you should be able to install PD again.

Dafydd

donbroadband

Member Location: Caldy, Wirral UK Joined: Aug 06, 2009 06:04 Messages: 119 Offline

Oct 22, 2010 05:09

Hi, Better late than never I suspect BUT whenevr I clear out any Cyberlink product (like when I regressed from the Beta test back to PD8 (3022) I always do a clear out using the find/Search facility in Regedit, and deleting every reference it finds - its probably a very dangerous approach BUT it always clears everything out. I was completely unable to reinstall the "old PD8 after installing the Beta test.

I am using 3022 and have been doing so since its release - with no problems, for people like yourself to be using an older version I guess 3022 must have some features I haven't yet discovered ;-(

Good luck

Don

This message was edited 1 time. Last update was at Oct 22. 2010 05:10

Gigabyte I7/4940 O/C 4.3, Noctua Cooler 10GB DDR3, 4 x 1TB, 1TB SSD, Geoforce GTX660 TI 8500W PSU, Windows 10 Pro 64bit.

CubbyHouseFilms

Senior Contributor Location: Melbourne, Australia Joined: Jul 14, 2009 04:23 Messages: 2208 Offline

Oct 22, 2010 19:18

Hi Dafydd and Don

Thanks for your help.

The CL cleaner thingo did the trick! Happing editing

Best Regards

Neil
CubbyHouseFilms
My Youtube Channel
My Vimeo Channel
PD3.5, 5, 6 & 7. Computer: Dell Dimension 5150, Intel Pen. 2.80 GHz, 2GB RAM, NVIDIA GeForce 8600GT 256MB, Windows XP Pro!!
PD8 Ultra v3022. Computer: Dell Studio 1747, Intel, i7 Q740 1.73 GHz, 8GB RAM, ATI Mob. Radeon HD 560v 1GB, Windows 7 Ult. 64
PD10 Ultra v2023. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD12 Ultra v2930. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD13 Ultim v3516. Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 8GB RAM, ATI Mob. Radeon HD 6770 2GB, Windows 7 Pre. 64
PD16 Live v2101 Computer: HP Pavilion dv7, Intel, i7 2630 2.00 GHz, 16GB RAM, ATI Mob.Radeon HD 6770 2GB, Windows 7 Pre. 64
Director Suite 6: PowerDirector 16 Live, PhotoDirector 9, ColorDirector 6, AudioDirector 8

Cameras: Sony(s) HXR-NX5P, HXR-NX70P, NEX-VG10E, a6300 4k, HDR TG5E, GoPro 4 Black, Canon 6D DSLR

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donbroadband

Member Location: Caldy, Wirral UK Joined: Aug 06, 2009 06:04 Messages: 119 Offline

Oct 23, 2010 06:00

Hi Neil - that is great news, I wonder whether the tool CL provide could be made a general download - rather than people having to go through this journey of discovery and frustration?

Don Gigabyte I7/4940 O/C 4.3, Noctua Cooler 10GB DDR3, 4 x 1TB, 1TB SSD, Geoforce GTX660 TI 8500W PSU, Windows 10 Pro 64bit.