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The Royal Screw
pepegota [Avatar]
Newbie Joined: Sep 28, 2014 16:29 Messages: 37 Offline
[Post New] Nov 08, 2021 18:25
I purchased PD 20 and it was working fine for a few hours. Then a screen popped up saying, "To avoid watermarks upgrade." I paid the company $139.99. What the hell is going on! See screen.
[Thumb - 0103.jpg]
 Filename
0103.jpg
[Disk]
 Description
PD 20 screen
 Filesize
185 Kbytes
 Downloaded:
12 time(s)
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
[Post New] Nov 08, 2021 18:57
For some reason you're (still) using the free/trial version. You need to completely uninstall that using the Windows uninstaller and then use the download links that came in your purchase confirmation email to install the full version of PD20.

If you can't locate that email for any reason, you can access the installer from your Cyberlink account (but only for 30 days from purchase). Please save the installer files somewhere you can find them as you might need them again in the future.
pepegota [Avatar]
Newbie Joined: Sep 28, 2014 16:29 Messages: 37 Offline
[Post New] Nov 08, 2021 19:28
Quote For some reason you're (still) using the free/trial version. You need to completely uninstall that using the Windows uninstaller and then use the download links that came in your purchase confirmation email to install the full version of PD20.

If you can't locate that email for any reason, you can access the installer from your Cyberlink account (but only for 30 days from purchase). Please save the installer files somewhere you can find them as you might need them again in the future.


That's what I used, the download from their email.
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
[Post New] Nov 08, 2021 19:35
Can you please take a screenshot of the About screen? Click on the camera icon at the top left of the PD window so we can see the full version info.

Did also you log in with the same email & password on the Activation screen when you first launched the app? You don't seem to be signed in.

This message was edited 2 times. Last update was at Nov 08. 2021 19:37

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