power dvd7.0

jeff

Newbie Joined: Nov 01, 2009 10:57 Messages: 5 Offline

Solved by

Nov 01, 2009 11:17

Have had numerous problems with this program. In the past I've been able to delete the program and reinstall it and its solved the problem. This time it doesn't work. I've restored the whole computer to factory settings and reinstalled but it keeps popping up on the update screen and when I click update it comes up, no update available. Have tried to update the video card driver but nothing seems to work. Running windows vista, nvidia 8600 GTS
Driver 7.15.11.6371
dvb-t/ATSC hybrid mini card
have two monitors hooked up dvi to dell screen and dvi to hdmi to tv. I do know about the inability to play blue-rays on two monitors so thats not the problem

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 01, 2009 11:18

Dear jeff,

could you please describe you issues?

For the actual problem - could you please update the SR- Number of your build? (can be found when click on "CyberLink" in top left bottom - same position wehere to find the Version)

Br
Michael

This message was edited 1 time. Last update was at Nov 01. 2009 11:20

jeff

Newbie Joined: Nov 01, 2009 10:57 Messages: 5 Offline

Nov 01, 2009 11:27

when i put in a blue ray it allways asks if I want to update or do it later but when I update, it says no update available. I'm not sure where the # of the build is. Opened details in all programs but that doesn't give it to me.

jeff

Newbie Joined: Nov 01, 2009 10:57 Messages: 5 Offline

Nov 01, 2009 11:58

just found a similar post further along. I loaded transformers revenge and the thus began my problem

CyberLink-Michael

Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline

Nov 03, 2009 04:31

Dear Jeff,

can you please let me know:

- used OS
- x86 or x64
- used OS language
- used PowerDVD Version (exact 7.x.abcd)
- used PDVD SR-Number
- used Firewall
- used Antivirus SW

Thanks and Br
Michael

jeff

Newbie Joined: Nov 01, 2009 10:57 Messages: 5 Offline

Nov 13, 2009 14:42

gave up on this shitty program and am going to buy a stand alone unit