Upgrade from 20 to 21 stalls after "Would you like to keep previous settings"

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Davemusic

Newbie Joined: Nov 30, 2020 18:53 Messages: 1 Offline

Solved by

Apr 23, 2021 23:01

Windows 10: Gets to same place every time, then stops. Have tried 'Run As Administrator'. Submitted this to Support Center as well. Photo attached. Ideas?


Filename	PowerDVD 21.jpg	Download
Description	Hangs here every time
Filesize	12 Kbytes
Downloaded:	9 time(s)

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

Apr 25, 2021 20:21

Hello,
Please help post your progress on this when you hear back for CyberLink.
Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

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https://membership.cyberlink.com/sup

prevaljo

Member Joined: Oct 01, 2017 22:19 Messages: 105 Offline

May 09, 2021 01:09

This sounds very much like the issues that PowerDVD20 had with changes in the way Microsoft insisted that software updates are managed. See this forum post for some background..

https://forum.cyberlink.com/forum/posts/list/82322.page

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