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Power DVD Ultra8 doesn't play blu-ray with Windows 7
JJPower [Avatar]
Newbie Joined: Feb 21, 2009 22:34 Messages: 47 Offline
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Just upgraded from Windows Vista 64bit to Windows 7 64bit.
Now my PowerDVD Ultra 8 program won't play blu-ray movies anymore.
It will play DVD's, but this isn't what I bought this program for.
Every time I put a blu-ray movie in it tells me it needs a periodic upgrade.
I click on yes and it tells me the upgrade is completed.
As soon as I hit play or resume the same upgrade message comes back up.
The blu-ray movie will NOT play no matter what.
I ran the Windows 7 compatibility test and there where no issues reported.
This just totally sucks as all I have now is a worthless program that plays DVD's instead of blu-ray.
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Hi JJPower,

can you let us know your exact PDVD Version number and SR?

you get this info by clicking on the CyberLink Logo in the left top - please share this info with us, it will make it easier for us to reproduce the issues

BR
Michael
JJPower [Avatar]
Newbie Joined: Feb 21, 2009 22:34 Messages: 47 Offline
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My build was version: 2521
CyberLink-Michael [Avatar]
Senior Contributor Location: Europe Joined: Apr 18, 2007 04:05 Messages: 7418 Offline
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Dear JJPower,
pretty old build, right!

You may download latest PDVD 8 ULTRA patch from Website:
http://www.cyberlink.com/downloads/support/powerdvd/patches_en_US.html

Please let me know what Antivirus and Firewall you are using and if the build was bundled with HW or retail Version(please also provide the SR-Number)

thanks
Michael
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