Which version of SR are you running? The original SR came with older versions of PD, while newer versions come with SR2. There was briefly a stand-alone SR3 app and now it's at SR4. You may want to check and see if there's an update available.
Also try going to the Preferences menu (gear icon at the top right of the main screen) and change the location where the recorded videos are stored. This is from SR2:
This message was edited 1 time. Last update was at Feb 18. 2021 16:32