9:16 videos getting flipped and stretched

ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Solved by

Feb 03, 2021 03:59

I made a 9:16 video in Power director 19 but when I uploaded it to IGTV (Instagram TV) it keeps getting flipped and stretched. I need help to know how to fix it.

StevenG

Contributor Joined: Jan 14, 2014 14:04 Messages: 513 Offline

Feb 03, 2021 07:51

Do you get the same result if you upload the video to YouTube?

Can you post a link to the video so we can see it?

ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Feb 03, 2021 08:16

https://www.instagram.com/tv/CKyxCyZHd4Q/?utm_source=ig_web_copy_link

I'm on phone sometimes It shows it correctly as a vertical video but everyone says it get rotated and stretch. Thanks for the reply.

ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Feb 03, 2021 14:19

Hi ArcticPandaPopz -

I can confirm that your IGTV video displays correctly on my PC but, when viewed on iPhone or iPad, it doesn't display as a 9:16 video.

Here's a funny (as in, odd) thing. I made a little 9:16 video in PDR19, then uploaded it to IGTV. As with yours, it displayed correctly on PC, but not on mobile devices.

Here it is - https://www.instagram.com/tv/CK1uI0TpjLm/

After transferring the PDR19 video to my phone, I re-uploaded it via the Instagram app. It displays correctly on PC, iPhone & iPad.

Here's the same video uploaded from my phone via the Instagram app - https://www.instagram.com/tv/CK11g0gpn--/

Can't explain it. Just how it is.

Cheers - Tony

This message was edited 1 time. Last update was at Feb 03. 2021 14:19

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ynotfish

Senior Contributor Location: N.S.W. Australia Joined: May 08, 2009 02:06 Messages: 9977 Offline

Feb 03, 2021 15:07

It works consistently...

I downloaded your video then transferred it to my phone, re-uploade it via the Instagram app & voila - it plays as 9:16 on PC & mobile devices.

I'll delete it from my profile once you've seen this.

Cheers - Tony
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tomasc

Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline

Feb 03, 2021 15:46

The Links supplied by the OP and ynotfish displays the videos properly on the pc browsers. It also displays properly on my phone in any orientation on Google chrome as shown in the screenshot. I believe that it does not display properly in the phone instagram app. The portrait mode video as I recall is really 16:9 with a rotate 90 flag not recognized in some apps and in Windows 7. The fix would be to rotate the video 90 degrees anr re-encode it as 720 x 1280 instead.

See the attached screenshot from the phone.


Filename	Chrome browser - phone.png	Download
Description	video orientation seen on phone browser.
Filesize	361 Kbytes
Downloaded:	3 time(s)

ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Feb 04, 2021 04:04

Thanks ynotfish. How strange but thank you so much for your time to help me figure this out. It was driving me crazy, why it wasn't working.

ArcticPandaPopz

Member Joined: Sep 24, 2017 08:48 Messages: 54 Offline

Feb 04, 2021 04:06

Quote The Links supplied by the OP and ynotfish displays the videos properly on the pc browsers. It also displays properly on my phone in any orientation on Google chrome as shown in the screenshot. I believe that it does not display properly in the phone instagram app. The portrait mode video as I recall is really 16:9 with a rotate 90 flag not recognized in some apps and in Windows 7. The fix would be to rotate the video 90 degrees anr re-encode it as 720 x 1280 instead.

See the attached screenshot from the phone.

rotate it in Powerdirector?