License version has less recording formats than trial version

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Forum Index » YouCam & PerfectCam

thhung35

Newbie Joined: Dec 23, 2020 12:40 Messages: 1 Offline

Solved by

Dec 28, 2020 09:11

I downloaded the trial version of Youcam 9 and it has avi, wmv and mp4 recording formats. However the license version that I received only offers mp4 format. How can I enable the other two formats? Tried Cyberlink support, they could not offer any explanation. Also, the video lags the audio during presentation recording. It was working perfectly earlier. What may be the problem?

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Dec 28, 2020 20:34

MP4 recording is the only format available when the capture resolution is HD or above. If you want to record in the other formats, you need to change the resolution to 480p or below.

As for the lagging, it sounds like your computer is running out of resources. Turn off TrueTheatre, skin smoothener, or any other enhancements you may have enabled.

Dave

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