Quote
Many people have, so if you tried making a custom produce profile and PD is crashing, chances are that there's an error in the settings or there might be issues with your PC.
This post links to a solid custom setting that could be reduced to 5120x2880.
In addition, please follow the steps in the Read Me Before Posting guide and attach the DxDiag file so we can see the details of your computer.
Custom profile works now after a complete reinstall of the power director so something was crashed. Still it's not a good solution as smart/quick render will not work for custom profile and with the 5K video there is nothing detected so rendering is very slow and has no acceleration from the GPU.
By the way my PC is based on a 8 core / 16 threads Ryzen 7 / 1700
16 GB RAM
nVidia GTX960
3x SSD drives
For working with
4K@30 and
4k@60fps i don't even need shadow files, not even with effects such as slow down, color, contrast adjustments.
Also got an official answer to my support ticket:
"
Hi Customer,
Thank you for contacting CyberLink Technical Support.
We understand that you are unable to produce a 5K video. We are more than willing to assist you.
With reference to your query, we appreciate your suggestion and that the need is forwarded to the related department for consideration.
We suggest not to manually modify the profile in because it might affect PowerDirector 365.
"