PowerDVD 5 -> PowerDVD7Deluxe Update doesnt work

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Christian

Newbie Location: Germany Joined: Jan 27, 2007 17:46 Messages: 5 Offline

Solved by

Jan 30, 2007 07:01

Hi,

i've got some problems to update my PowerDVD 5 Version to Version7.
The Updater removes the installed PowerDVD5 software, but after that nothing else is happening.
What's the solution for this problem?
The E-Mail support does'nt answer my requests?

Jason_Hockey_Player

Newbie Joined: Jan 31, 2007 21:04 Messages: 10 Offline

Feb 01, 2007 01:21

Hi Christian,

It seems there was a problem with their email support today! I had a hard time recieving emails from them. All of a sudden just now I was bombarded by 17 emails from earlier attempts that I thought failed. LOL!!!

Anyway, Try clean installing things in order , etc and see if that helps. I wish I could offer you more help.

Good Luck! Im a nice ice hockey player!

Christian

Newbie Location: Germany Joined: Jan 27, 2007 17:46 Messages: 5 Offline

Feb 01, 2007 07:55

Hi,

ive solved the problem.
Virus scanner should be deactivated before installing the update.
Now it works fine...

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