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YouCam 9 Unable to reinstall and Freeze issue
Alibaladin [Avatar]
Newbie Joined: Aug 24, 2020 20:31 Messages: 3 Offline
[Post New] Aug 24, 2020 22:03
So one morning I tried to use the software for important meeting. The program hang on me. I attempt to reinstall the YouCam Deluxe. But prompts the following:


This happen across all my laptop and desktop devices. Please advice.
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Aug 24, 2020 22:24
Hello,

You were trying to install a patch update instead of the full YouCam 9 build it seems.

There is no technical support available on the forum, so please contact CyberLink CS for support:

https://www.cyberlink.com/support/index.html

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Alibaladin [Avatar]
Newbie Joined: Aug 24, 2020 20:31 Messages: 3 Offline
[Post New] Aug 24, 2020 22:39
Quote Hello,

You were trying to install a patch update instead of the full YouCam 9 build it seems.

There is no technical support available on the forum, so please contact CyberLink CS for support:

https://www.cyberlink.com/support/index.html

Cheers
YouCam Moderator
'

Where do I download the full build? I tried to install the free version and then install the patch it prompts the same.
Forum Moderator [Avatar]
Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline
[Post New] Aug 24, 2020 23:13
Quote
'

Where do I download the full build? I tried to install the free version and then install the patch it prompts the same.


Hello,

From CyberLink Customer Service, so please contact them as we suggested.

Cheers
YouCam Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup
Alibaladin [Avatar]
Newbie Joined: Aug 24, 2020 20:31 Messages: 3 Offline
[Post New] Aug 24, 2020 23:44
Quote


Hello,

From CyberLink Customer Service, so please contact them as we suggested.

Cheers
YouCam Moderator


Ok thanks. I emailed them.
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