Audio Out of Sync With Video

AllisonsMunecas

Newbie Joined: Jul 25, 2020 08:53 Messages: 4 Offline

Solved by

Jul 30, 2020 16:20

Hi all, for about 2 or 3 weeks now, any video I render, regardless of what device I record it on, gets the audio and video out of sync after rendering. It's really frustrating because I have loved this product but this has made my videos look sloppy. Has there been some update lately that is known to cause this?

Attempting to render in 4k or 1080p results in the same out of sync. I cleared the cache in the app too which did not help. Any advice would be really appreciated.

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Jul 30, 2020 17:13

It looks like there's a brand new version out today (7.0.0). V6.9.1 was the most recent version and it came out a month or so ago. Since you've been having trouble for awhile, check and see if the updated version makes any difference.

If that doesn't help, could you upload your current project to Google Drive and post a shareable link to it here? That might be the quickest way to see what's going on, but only do it if you're comfortable sharing your media clips.

This message was edited 1 time. Last update was at Jul 30. 2020 17:14

AllisonsMunecas

Newbie Joined: Jul 25, 2020 08:53 Messages: 4 Offline

Aug 01, 2020 15:39

Quote It looks like there's a brand new version out today (7.0.0). V6.9.1 was the most recent version and it came out a month or so ago. Since you've been having trouble for awhile, check and see if the updated version makes any difference.

If that doesn't help, could you upload your current project to Google Drive and post a shareable link to it here? That might be the quickest way to see what's going on, but only do it if you're comfortable sharing your media clips.

Thank you for your help! It looks like I've been on 7.0.0 since June 29th, which is around the time I started having issues. The last few videos I've made have not had my face in them talking so the sync is not as noticeable, but I will film something tomorrow and upload to Drive because I would really love help trying to get this straightened out.