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No Videos in "Download Media from Shutterstock"
Iwant2BaClone [Avatar]
Newbie Joined: Jan 22, 2012 13:52 Messages: 1 Offline
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When I click on "shutterstock Premium Media" icon in the Media Content screen, no videos are displayed and none show up if I search for them. I do see Photos and Music if I click on those tabs.
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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Funny, I had no problems before but when I just tried I also see no videos. The spinning pacifier appears for a second or so and then, nothing.

However, content does appear in the Photos and Music sections, and each time I click on the blank Video tab from one of the others, the pacifier comes up so it looks like it keeps trying to refresh. I imagine it's a server issue somewhere between CL and Shutterstock, and it will probably resolve itself soon.

YouTube/optodata


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PowerDirector Moderator [Avatar]
Senior Contributor Location: New Taipei City, Taiwan Joined: Oct 18, 2016 00:25 Messages: 2104 Offline
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Quote When I click on "shutterstock Premium Media" icon in the Media Content screen, no videos are displayed and none show up if I search for them. I do see Photos and Music if I click on those tabs.


Hello,

We just received info from CyberLink that they are aware of this issue and are co-working with Shutterstock to resolve it.

Cheers
PowerDirector Moderator


For customer support related issues, please contact:
- Customer service: https://membership.cyberlink.com/support/customer-services.do
- Technical support: https://membership.cyberlink.com/support/service/technical-support.do
CreativePat [Avatar]
Newbie Joined: Apr 17, 2017 10:47 Messages: 1 Offline
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Thank you Cyberlink!!! This has been resolved.
Maliek [Avatar]
Senior Contributor Location: San Antonio, Texas USA Joined: Nov 10, 2012 12:01 Messages: 851 Offline
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Quote Thank you Cyberlink!!! This has been resolved.


And now back to editing!
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