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While the antiquated forum tarnishes CyberLink's brand a bit, I doubt that CyberLink will spend money on improving it since the forum generates zero revenue.
Kind of a naive view, there have been many posts on here thanking forum members for solving a user issue that CL support did not resolve and others claiming the only reason they bought the software was forum help. Also, those that shied away because of forum threads they have read. Additionally, there are a host of questions from trial users. Any rational individual prior to a purchase would check out any forum for the software as well as the trial.
But yes, no hard revenue stream from the forum itself for CL, except perhaps for those that like to grab attention for their revenue outlets, but I'd guess the forum does affect sales of CL products to some degree although hard to quantify.
Jeff