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What type of license do you have, perpetual or subscription? Can you post a screen capture pic of the edit interface with a room opened that you have missing features? Issue might be as simple as project aspect ratio that is limiting some features like perhaps "Titles" so the pic may help us see what you have.
Jeff
Hey there, sorry about the late response. I am using perpetual. Here is a screenshot example of what Content Pack Premium 1 is supposed to give me and a screenshot of the transition room, PiP objects, and effects room where everything is missing.
https://imgur.com/a/WfK1Be0
I just realized something even weirder. . .apparently I have all of the transitions I was supposed to receive but I still am missing PiP objects and blending effects. . .that's just for Content Pack 1, I'll do a more thorough search to see what I do and don't have.