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Titler Pro 1.5 plugin keeps glitching
Elynde [Avatar]
Newbie Joined: Jun 16, 2019 04:50 Messages: 31 Offline
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I keep getting a green glitch on both previews and renders using the New Blue Titler Pro 1.5 plugin. Is anyone else running into this problem? I am using PowerDirector 18 Ultimate, stand-alone version.

Glitch Example
Close Up of Glitch Example
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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That looks really bad, but without knowing what it's supposed to look like I'm not sure what to suggest.

Can you post a screenshot of what the title looks like at the same timeline postion in the Titler Pro window? Have you tried other fonts and/or effects to see if everything is affected similarly?

For technical issues like this, please follow the steps in the Read Me Before Posting sticky thread and attach the DxDiag file so we can see the details of your computer.
Elynde [Avatar]
Newbie Joined: Jun 16, 2019 04:50 Messages: 31 Offline
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Quote That looks really bad, but without knowing what it's supposed to look like I'm not sure what to suggest.

Can you post a screenshot of what the title looks like at the same timeline postion in the Titler Pro window? Have you tried other fonts and/or effects to see if everything is affected similarly?

For technical issues like this, please follow the steps in the Read Me Before Posting sticky thread and attach the DxDiag file so we can see the details of your computer.


PowerDirector Ultimate version 18.0.2725.0 (64-bit)

I went over the issue with Tomas Cowan in the Facebook forums. We discovered rendering with SVRT and Hardware Encoding works as a workaround. The preview of the video is still glitched, but the render is clean using these settings. ... I am personally wondering if it has something to do with the recent update to my graphics driver....
 Filename
DxDiag.txt
[Disk]
 Description
DxDiag of my current system configuration
 Filesize
84 Kbytes
 Downloaded:
227 time(s)
[Thumb - Annotation 2020-05-18 160343.jpg]
 Filename
Annotation 2020-05-18 160343.jpg
[Disk]
 Description
Title Appearance in Titler Pro
 Filesize
167 Kbytes
 Downloaded:
5 time(s)
tomasc [Avatar]
Senior Contributor Joined: Aug 25, 2011 12:33 Messages: 6464 Offline
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Elynde - Thank you for the screenshots and the DxDiag.txt. You have a powerful pc. Can you trim that video on track 1 to say 30 seconds and leave that title on the timeline as is. Save it as a new project (Packed Project) and share it on your Google drive. Would like to test it on our systems to see if this is repeatable by other users on this forum. This may be an issue that needs to be reported to Cyberlink.
optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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I'm glad he was able to help find a workaround!

I haven't used any AMD GPUs with PD so I'm not sure if the recent update was responsible, but you can see if the Roll Back Driver option is available from Windows' Device Manager. If not, you'd need to manually download and install the previous version (20.2.2) from this AMD support page.

tomasc might have already had you try disabling the boxes under PD's Preferences | Hardware Acceleration menu to see if that would let you preview the title normally; if not give that a try before uninstalling the current AMD driver and reinstalling the previous version.

You may also want to file a support ticket with Cyberlink so that they're aware of the issue.

YouTube/optodata


DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
Elynde [Avatar]
Newbie Joined: Jun 16, 2019 04:50 Messages: 31 Offline
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Quote Elynde - Thank you for the screenshots and the DxDiag.txt. You have a powerful pc. Can you trim that video on track 1 to say 30 seconds and leave that title on the timeline as is. Save it as a new project (Packed Project) and share it on your Google drive. Would like to test it on our systems to see if this is repeatable by other users on this forum. This may be an issue that needs to be reported to Cyberlink.


No amount of tinkering with preview or render options has helped the preview glitch. Only fixed the final render. Rolling back the driver didn't help either, and actually made things screwy in other programs. So, l reloaded the update. I am creating a report ticket now in the hopes Cyberlink holds the answer.

As is, the workaround is to render the title portion of the project, and just use that render in those parts. Otherwise, I get a flashy green network of dots and lines instead of my title in the preview.
 Filename
Titler Problem.pds
[Disk]
 Description
Packed Project with Titler Problem
 Filesize
210 Kbytes
 Downloaded:
240 time(s)

This message was edited 1 time. Last update was at May 18. 2020 22:01

optodata
Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline
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That sounds like that's the best option.

FWIW the packed PDS file doesn't contain your source clips (you'd have to upload them separately to share the full project), but it does contain the active title. You can see on the attached screen recording that my nVidia system previews it without any issues, so it may well be that something's going on with the current suite of AMD drivers.

Hop0efuylly tech support can get it figured out!
 Filename
Titler Pro recording.mp4
[Disk]
 Description
smooth preview
 Filesize
519 Kbytes
 Downloaded:
265 time(s)


YouTube/optodata


DS365 | Win11 Pro | Ryzen 9 3950X | RTX 4070 Ti | 32GB RAM | 10TB SSDs | 5K+4K HDR monitors

Canon Vixia GX10 (4K 60p) | HF G30 (HD 60p) | Yi Action+ 4K | 360Fly 4K 360°
Elynde [Avatar]
Newbie Joined: Jun 16, 2019 04:50 Messages: 31 Offline
[Post New]
Quote That sounds like that's the best option.

FWIW the packed PDS file doesn't contain your source clips (you'd have to upload them separately to share the full project), but it does contain the active title. You can see on the attached screen recording that my nVidia system previews it without any issues, so it may well be that something's going on with the current suite of AMD drivers.

Hop0efuylly tech support can get it figured out!


I spoke too soon on the work-around being consistent. It worked once. All three attempts since then on other files have had bad previews AND rendered the glitch. Here is to hoping the Cyberlink team have an answer, or it is back to the basic titler.
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