Important Program Component Is Not Available...

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Anonymous

Solved by

Apr 17, 2020 21:06

365 Subscriber. Just like the title says. Box shows up when launching PD - cannot click on anything while the box is up - closing the box closes PD.

Screenshot and Dxdiag attached.

Latest Nvidia driver and a Windows 10 auto-update are only things that have changed since it worked a few days back. No AV running...checked firewall on and off...blah blah.

Rolling back drivers is not a fix I am interested in. No other program is crashing....Adobe - Serif - games - all working fine.

Uninstalled and reinstalled via Application Manager 2X with no luck.

Any help would be rad.

Filename	DxDiag.txt	Download
Description
Filesize	117 Kbytes
Downloaded:	243 time(s)


Filename	Untitled.jpg	Download
Description
Filesize	186 Kbytes
Downloaded:	12 time(s)

This message was edited 1 time. Last update was at Apr 17. 2020 21:25

Carl312

Senior Contributor Location: Texas, USA Joined: Mar 16, 2010 20:11 Messages: 9090 Offline

Apr 18, 2020 10:40

Have you tried re-installing PowerDirector?

To do so, Add Remove programs (in Windows Control panel) Remove PowerDirector 365. (Windows 10 'add remove programs' in search is the quick way to get there.

open CyberLink Application Manager then install PowerDirector.

That will force all of the components of PD to be installed. Carl312: Windows 10 64-bit 8 GB RAM,AMD Phenom II X4 965 3.4 GHz,ATI Radeon HD 5770 1GB,240GB SSD,two 1TB HDs.

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