Security warning about expired or not yet valid certificate

mpitts1

Newbie Joined: Mar 25, 2020 19:11 Messages: 1 Offline

Solved by

Apr 03, 2020 10:04

I have had Power DVD 19 for about a week. I have an issue, when I launch the program, I always get 2 security warnings. One covers up the other. They are both identical. It says, at the top, "The identity of this web site or the integrity of this connection cannot be verified". It has 4 categories about the certificate. Three of them have green check marks, and the 4th has a yellow triangle with an exclamation mark, and text saying that "The security certificate has expired or is not yet valid". It asks "Do you want to proceed?".
"Yes, No, or View certificate". This just started this morning, after working fine for about a week. Any idea how I stop this from popping up?

STV2020

Newbie Joined: Mar 30, 2020 14:06 Messages: 4 Offline

Apr 03, 2020 13:33

Think this is being caused by the MovieLive website certificate expiring, Cyberlink need to update it

Cobra_Hawk

Newbie Joined: Nov 28, 2010 17:39 Messages: 1 Offline

Apr 04, 2020 11:18

I have the same problem, certificate expired 4/2/2020. I installed the latest update, certificated was not updated.

Uninstalled and reinstalled did not help.

Cyberlink - FIX your certificate!

This message was edited 1 time. Last update was at Apr 04. 2020 12:21

robbie1

Newbie Joined: Apr 14, 2009 17:29 Messages: 38 Offline

Apr 04, 2020 12:32

Same here. They need to fix this. Very annoying.

JLC

Newbie Joined: Apr 04, 2020 14:37 Messages: 2 Offline

Apr 04, 2020 15:07

I am experiencing the same problem with PowerDVD 13

Issued to: *moovielive.com

Issued by: COMODO RSA Domain Validation Secure Server CA

Valid from 4/2/2018 to 4/2/2020

We are seeing this becuase the certificate just expired.

How do we get an undated certificate?

JLC


Filename	Annotation 2020-04-04 115935.png	Download
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This message was edited 1 time. Last update was at Apr 04. 2020 15:13

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

Apr 05, 2020 21:34

Quote I have had Power DVD 19 for about a week. I have an issue, when I launch the program, I always get 2 security warnings. One covers up the other. They are both identical. It says, at the top, "The identity of this web site or the integrity of this connection cannot be verified". It has 4 categories about the certificate. Three of them have green check marks, and the 4th has a yellow triangle with an exclamation mark, and text saying that "The security certificate has expired or is not yet valid". It asks "Do you want to proceed?".
"Yes, No, or View certificate". This just started this morning, after working fine for about a week. Any idea how I stop this from popping up?

Hello,
This has been escalated to the development team and should be resolved soon.
Cheers
PowerDVD Moderator Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

Forum Moderator

Contributor Joined: Feb 27, 2018 01:01 Messages: 578 Offline

Apr 05, 2020 23:29

Quote

Hello,
This has been escalated to the development team and should be resolved soon.
Cheers
PowerDVD Moderator

Hello,

We have been informed that this issue has been fixed. If you still encounter the issue, please contact CyberLink Customer Service: https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator

This message was edited 1 time. Last update was at Apr 05. 2020 23:31

Please direct any sales or technical issues to CyberLink's customer support team:

Sales or installation related issues:
https://membership.cyberlink.com/support/customer-services.do

Software technical issues:
https://membership.cyberlink.com/sup

JLC

Newbie Joined: Apr 04, 2020 14:37 Messages: 2 Offline

Apr 06, 2020 11:32

Quote
Hello,

We have been informed that this issue has been fixed. If you still encounter the issue, please contact CyberLink Customer Service: https://membership.cyberlink.com/support/service/technical-support.do

Cheers
PowerDVD Moderator

I tried my PowerDVD 13 application this morning and the certificate error no longer pops up. The issue appears to be fixed.

Thanks for the quick response.

JLC