PD 16 touchscreen Issues Surface pro 4

catgoat

Newbie Joined: Feb 19, 2016 18:54 Messages: 2 Offline

Solved by

Mar 24, 2020 11:12

I am running PD 16 on a surface pro 4 and would like to use the touchscreen and.or stylus to edit. However, when i long press to right click, or when i press the right clikc button and tap with my stylus, right click menu does not appear. Both of these methods have been working as a right click in other programs i have tried on the same device. Is there a way to right click, or is there a keyboard shortcut i can map or something to act as a right click?

optodata

Senior Contributor Location: California, USA Joined: Sep 16, 2011 16:04 Messages: 8630 Offline

Mar 24, 2020 14:20

It sounds like you may want to uninstall/reinstall PD16, but please be sure you still have the original installer .exe file. If not, you'll need to contact Cyberlink support and have them send you a new link.

When you uninstall PD16, you can keep your personalized settings if prompted. Once it's reinstalled, make sure you have (or download the patch for) v3424.

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catgoat

Newbie Joined: Feb 19, 2016 18:54 Messages: 2 Offline

Mar 24, 2020 15:01

Quote It sounds like you may want to uninstall/reinstall PD16, but please be sure you still have the original installer .exe file. If not, you'll need to contact Cyberlink support and have them send you a new link.

When you uninstall PD16, you can keep your personalized settings if prompted. Once it's reinstalled, make sure you have (or download the patch for) v3424.

thanks, i'll try that tonight.

Backing upt he installer is a good tip too, as I had to use my backup to install it on this machine.