Can I cancel if it doesn't work?

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Ellymoo

Newbie Joined: Aug 17, 2019 03:32 Messages: 44 Offline

Solved by

Feb 24, 2020 12:55

Following another thread, I am trying to burn a movie I've made to DVD. I understand I need to purchase the full version of Power Director to do so. However I am concerned that I can't record footage from my VHS player to my PC via Power Director. I've been told on another thread that I can if I patch it, but I'm not an IT expert. At the moment I'm using PD 10 to record my video.

If the software doesn't work am I able to cancel my contract? I've been reading through the Ts and Cs and it looks like (understandably) because it's digital content I lose my right to withdraw from the contract.

Thanks.

JL_JL

Senior Contributor Location: Arizona, USA Joined: Oct 01, 2006 20:01 Messages: 6091 Offline

Feb 24, 2020 22:14

CL offers two no cost options:
1) CL offers a 30 day money back guarantee for perpetual license: https://www.cyberlink.com/support/faq-content.do?id=16356
2) CL offers a 30 day termination of subscription plan: https://www.cyberlink.com/support/faq-content.do?id=23696

Jeff

Ellymoo

Newbie Joined: Aug 17, 2019 03:32 Messages: 44 Offline

Feb 26, 2020 05:20

Thanks for your reply. I am still not sure I'll be able to record the footage but at least I know I won't be stuck in an expensive contract if I can't!

Quote CL offers two no cost options:
1) CL offers a 30 day money back guarantee for perpetual license: https://www.cyberlink.com/support/faq-content.do?id=16356
2) CL offers a 30 day termination of subscription plan: https://www.cyberlink.com/support/faq-content.do?id=23696

Jeff

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