output disc of power2go will not play on blu-ray device

SweetTasha

Newbie Joined: Apr 26, 2019 17:40 Messages: 41 Offline

Solved by

Feb 02, 2020 22:47

Here are the steps I executed:

1. I dragged tracks to the tracks screen.
See power2go gospel mass tracks attached.

2. Click Next. it displays
see power2go gospel mass settings attached.
Drive makes "whirring" sound. While it is "whirring" power2go says "power2go is already running."

3. When drive stops "Whirring," I wait for completion message but none is displayed.
See power2go gospel mass settings after burn attached.

The output disc will not play on my Blu-ray device, Sony 4K UHD Upscale.


Filename	power2go gospel mass settings.PNG	Download
Description
Filesize	38 Kbytes
Downloaded:	3 time(s)


Filename	power2go gospel mass tracks.PNG	Download
Description
Filesize	91 Kbytes
Downloaded:	3 time(s)


Filename	power2go gospel mass serttings after burn.PNG	Download
Description
Filesize	32 Kbytes
Downloaded:	3 time(s)

sumerJ

Contributor Joined: Nov 28, 2013 05:37 Messages: 377 Offline

Feb 03, 2020 01:08

hi SweetTasha,
I see you're creating a wma disc, is it what you intented to? If yes, do you know your SONY blu-ray device plays wma disc?
from my experience, wma disc may only suitble for car audio.

SweetTasha

Newbie Joined: Apr 26, 2019 17:40 Messages: 41 Offline

Feb 03, 2020 09:12

Quote hi SweetTasha,
I see you're creating a wma disc, is it what you intented to? If yes, do you know your SONY blu-ray device plays wma disc?
from my experience, wma disc may only suitble for car audio.

I believe the SONY does play wma. I have one that was created by someone else that I believe is wma. I there a way to tell whether that disc is wma?

Thanks. SweetTasha.

Jets2011

Senior Contributor Location: Canada Joined: Sep 29, 2006 05:26 Messages: 760 Offline

Feb 03, 2020 19:23

Quote

I believe the SONY does play wma. I have one that was created by someone else that I believe is wma. I there a way to tell whether that disc is wma?

Thanks. SweetTasha.

Hi,
You didn't mention which specific player you have, but according to this link WMV and WMA files are not supported on Sony Blu-ray players:

https://www.sony.com.sg/electronics/support/articles/S500008340

Try the MP3 format.

Dave

This message was edited 1 time. Last update was at Feb 03. 2020 19:23

SweetTasha

Newbie Joined: Apr 26, 2019 17:40 Messages: 41 Offline

Feb 03, 2020 21:33

Quote

Hi,
You didn't mention which specific player you have, but according to this link WMV and WMA files are not supported on Sony Blu-ray players:

https://www.sony.com.sg/electronics/support/articles/S500008340

Try the MP3 format.

Dave

BTW, I did mention in my initial post it's a Sony 4K UHD Upscale.
The model number is DBP-S7600.
According to this link, mp3 and WMA are supported by this model. https://www.sony.com.sg/electronics/support/articles/00069526
I've tried mp3 in the past. My blu-ray didn't play them, but I'll try them again.

Thanks.

sumerJ

Contributor Joined: Nov 28, 2013 05:37 Messages: 377 Offline

Feb 03, 2020 21:41

Quote

BTW, I did mention in my initial post it's a Sony 4K UHD Upscale.
The model number is DBP-S7600.
According to this link, mp3 and WMA are supported by this model. https://www.sony.com.sg/electronics/support/articles/00069526
I've tried mp3 in the past. My blu-ray didn't play them, but I'll try them again.

Thanks.

>>The model number is DBP-S7600.
do you mean bdp-s6700?
https://www.sony.com.sg/electronics/blu-ray-disc-players/bdp-s6700

SweetTasha

Newbie Joined: Apr 26, 2019 17:40 Messages: 41 Offline

Feb 03, 2020 23:48

You are correct, I did mistype the model, but it's not bdp-s6700. It is BDP-S6500.

However, I determined that the problem is that the disc power2go is creating is not an audio disc but a data disc. So, clearly,I've done something wrong in setting up the burn process. I've opened a support ticket with Power2go support. If they come up with a solution I will report it here.

Thanks.

This message was edited 2 times. Last update was at Feb 04. 2020 00:29