Since you're able to extract other kinds of DZ objects, it appears that Effect Extractor is doing its job when you try to install them. Your video also shows that the Effect Extractor icon is used for the .dztr file you've downloaded, however, it doesn't appear when you right-click on the icon and hover the cursor over the
Open With option:
On my Win10 system with 3 versions of PD installed, none of them appear in the Open With option; only Effect Extractor. I also don't have anything called "Direct Zone Menu"
If you have the original PD16 installer, I would uninstall and reinstall PD16 and see if that clears up the issue. If you don't have the installer file, you'll need to contact CL customer service and have them send you a new copy.
There are other threads on the forum describing issues with Effect Extractor, and reviewing them may possibly help you if reinstalling doesn't resolve the issue.
This message was edited 1 time. Last update was at Jan 26. 2020 17:08
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